How to Bring Out the Best in Your Team
Frances Frei, professor at Harvard Business School, says that trust, empathy—and even a bit of tough love—are all essential ingredients to strong leadership in today’s world. Successful managers focus on the effect they have on others, not themselves. They also define a strategy and create a culture that drives employee behavior in their absence. Frei is the coauthor, along with Anne Morriss, of the book Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You as well as the HBR article “Begin with Trust.” Key episode topics include: leadership styles, constructive criticism, feedback, trust, empathy, managing people, employee performance management, underperforming employees, Listen to the original HBR IdeaCast episode: Great Leaders Use Tough Love to Improve Performance Find more episodes of HBR IdeaCast Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org