Undercover Boss: A Made-Up Case Study

Undercover Boss: A Fictionalized Case Study 20 Feb 2019 --- Case study: An airline boss goes undercover to gather ideas for speeding up the cleaning of planes in between flights. Watch the video and let us know what you’d do. hbr.org/turntimes ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Learn more about your ad choices. Visit megaphone.fm/adchoices