

Chief Human Officer: Leadership, Skills and Human Skills in the Age of AI with Celine Floyd
A few years ago I predicted that a Chief Skills Officer would appear in the C-suite. In this episode I’m joined by someone who became one and has taken it further: Celine Floyd, chartered occupational psychologist and Chief Leadership and Skills Officer at Cappfinity. After 20 years studying what makes people thrive at work, Celine has just launched Cappfinity’s Leadership Contribution Platform, built on one bold idea: leadership is defined by contribution, not hierarchy. We cover why a solid skills architecture matters before you invest in any platform, and why that framework should never be set in stone. We get into #talentmobility and the real reasons managers hold on to their best people, the research showing we are poor judges of our own skills, and how personality and strengths tools give people the language to represent themselves. We also look at what is keeping leaders up at night, and why Celine believes this is a hard but potentially brilliant time to lead.. If you’re a leader, a talent or learning professional, or someone figuring out your next move, this one is for you. #humanskills #futureofwork Links Celine Floyd at Cappfinity: https://www.learnevents.com/celine-floyd-stephanie-hopper/ (speaker bio; she is presenting at World of Learning, October 2026) Cappfinity: https://www.cappfinity.com Cappfinity Leadership Contribution Platform launch announcement: https://www.prnewswire.com/news-releases/cappfinity-announces-launch-of-new-leadership-contribution-platform-302824204.html Global Skills Podcast: https://globalskillspodcast.podbean.com/ Key Timestamps 02:17 Is the Chief Skills Officer role becoming mainstream? 04:51 Connecting learning and development to business performance 07:59 Why people only identify about 30% of their own skills 10:51 Why skills architecture and skills frameworks must come before the technology 13:57 Reskill, redeploy or redundancy: the talent mobility decision 17:40 Why internal mobility stalls and the enterprise talent mindset 18:38 The law graduate story: losing hidden skills inside your organisation 19:58 Is the real role the Chief Human Officer?


















