Facility Voices

David Trask, National Director, ARC Facilities

The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.

Your host is David Trask, National Director and Industry Speaker at ARC Facilities.

David brings you stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more!

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Avg 33 min
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Tuesday · 31 min
Navigating Leadership Changes and Infrastructure Challenges in Higher Ed
In this episode of Facility Voices, James “Jim” Stephens, Vice President of Infrastructure & Sustainability and Chief Facilities Officer at Georgia Institute of Technology, shares a career journey that began in manufacturing before leading him into higher education and, ultimately, back to his alma mater. Stephens explores what it takes to lead facilities operations through changing executive leadership while maintaining a clear, long-term vision for infrastructure. He discusses the importance of simplifying data, communicating facility needs in terms leaders can understand, and building disciplined strategies around deferred renewal and capital investment. He also explains Georgia Tech’s A–F approach to facility condition assessments and how it helps make complex infrastructure challenges more accessible across the organization. Throughout the conversation, Stephens emphasizes stewardship, adaptability, and the responsibility facilities leaders have to communicate difficult realities—even when the message isn’t easy to hear. Tune in to hear James Stephens’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- James Stephens, VP of Infrastructure & Sustainability and Chief Facilities Officer at Georgia Institute of Technology, is a transformational leader with experience across infrastructure, engineering, energy, sustainability, and operations in both private industry and higher education. His career focuses on practical innovation, using technology and data to modernize infrastructure, improve efficiency, and deliver measurable results while maintaining fiscal discipline. With expertise in utilities, energy management, and large-scale modernization, Stephens also brings an international perspective through his work building partnerships in Latin America, particularly Colombia. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E30
September 8 · 38 min
From Data to Decisions: The Future of Healthcare Facilities Management
In this episode of Facility Voices, David Trask sits down with Dennis Ford, Corporate Facilities Management at Advocate Health and current ASHE President, to explore a career shaped by engineering, military service, and healthcare facilities leadership. Dennis shares how his journey began in the U.S. Air Force, where his civil engineering background led him into healthcare facilities management. From managing individual medical facilities to supporting operations across a growing healthcare system, his career has given him a unique perspective on leadership, standardization, risk, and operational preparedness. The conversation also explores the future of healthcare facilities management, including AI, CMMS technology, building automation, cybersecurity, and the importance of collaboration between facilities and IT. Dennis explains why accurate asset inventories and standardized data are the foundation for smarter decisions—and how technology can help teams prioritize work, improve efficiency, and better manage facility risk. Tune in to hear Dennis Ford’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Dennis Ford has more than 30 years of experience in healthcare facilities management and currently serves as President of the ASHE Advisory Board. A civil engineer who began his career in the U.S. Air Force, Dennis has held facilities leadership roles at Texas Children’s Hospital, UTMB, Baptist Health System, and Advocate Health. He also teaches in UTSA’s Facility Management Master’s Program and holds CHFM, CHC, and FASHE credentials, along with a Master of Health Administration from Texas A&M. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E29
September 1 · 36 min
The Future of HR and Facilities: Strategies for Workforce Redesign
In this episode of Facility Voices, David Trask sits down with Andre Allen, Chief Business Officer at HRCI, to explore how HR, facilities, and technology are converging as organizations rethink the future of work. Andre shares his unconventional path from software and assessment science into HR strategy, along with his perspective on how the profession has evolved from an administrative function into a true business partner. Their conversation examines the growing importance of durable skills, the challenges of connecting employers with skilled talent, and why outdated job descriptions can make hiring even harder. Andre also explores AI’s changing role in the workforce, from its potential impact on entry-level opportunities to its ability to improve productivity, preserve institutional knowledge, and support facilities teams. He emphasizes thoughtful workforce redesign, stronger collaboration, and capturing the expertise of experienced employees before it walks out the door. Tune in to hear Andre Allen’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Andre Allen brings more than three decades of experience in the assessment and measurement industry, beginning his career in 1989 at Reid Psychological Systems and later developing technologies that support secure assessment administration and scoring for organizations including Pearson, Vangent, and General Dynamics Information Technology. Before his current role, he served as owner and CEO of FifthTheory, LLC. Today, Andre is Chief Business Officer at the Human Resources Certification Institute (HRCI) and board secretary for the Association of Test Publishers (ATP). He holds a Bachelor of Science in Information Technology with a focus on project management and an MBA in Information Technology Management from Capella University. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E28
August 25 · 35 min
Aligning Facilities and Leadership for Smarter Decisions
In this episode of Facility Voices, Dave Muns, an independent contractor and consultant currently serving as Interim Assistant Administrator at Mills-Peninsula Medical Center, shares a career journey that began as an enlisted medic in the U.S. Air Force and evolved into healthcare leadership and administration. His experience across military and civilian healthcare has given him a unique perspective on how facilities teams and executive leaders can work together more effectively. Dave explores the importance of translating facilities challenges into language leadership understands, building strong relationships with CFOs and other decision-makers, and bringing solutions—not just problems—to the table. He also discusses planning for equipment failures, communicating during emergencies, using data to demonstrate facilities’ impact, and building credibility by setting realistic expectations and delivering results. Drawing on lessons from Hurricane Katrina and multiple interim leadership roles, Dave shows why communication, preparation, and trust are essential to smarter facility decisions. Tune in to hear Dave Muns’ story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- David Muns is an executive leader with over 25 years of experience. He has held positions as a Chief Operating Officer, Vice President Inpatient Physician Services, Undergraduate Instructor, and U. S Air Force Medic among many others. Dave has been an executive leader as both a permanent and interim in organizations with FTEs from 3000 to 300. His experiences in public/nonprofit as well as proprietary institutions have shaped a belief in highly efficient operations while maintaining a patient/team centered focus. These wide-ranging experiences provide practical approaches to a variety of challenges which he is excited to share. Dave’s greatest passion is to provide real world guidance to those responsible for the day-to-day operations of healthcare organizations. Many things have changed over the last few years however, there are still fundamental truths which endure to effectively lead. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E27
August 19 · 30 min
From Infrastructure to Innovation: Empowering Facilities Teams in K-12
Matt Erwin, Director of Facilities at North Syracuse Central School District, brings a career shaped by plumbing, construction, project management, entrepreneurship, military service, and years of hands-on facilities experience. His path eventually led him to K-12 facilities leadership, where he now oversees the challenges of maintaining and modernizing aging school infrastructure. In this episode of Facility Voices, Matt shares how long-range planning, data, and strong administrative support have helped his district tackle major capital improvements while balancing limited budgets and staffing. He discusses moving beyond temporary fixes, strengthening preventive maintenance, integrating technology and security systems, and thinking carefully about lifecycle management as facilities become more complex. At the heart of Matt’s approach is empowering his team to solve problems, bring forward ideas, and take ownership of the work. He also explains why measuring progress over time—and listening to stakeholder feedback—is essential to building stronger facilities operations. Tune in to hear Matt Erwin’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Matt Erwin is the Director of Facilities at North Syracuse Central School District, bringing decades of experience in the building trades, construction, project management, and facilities operations. His career has taken him from hands-on plumbing and mechanical work to business ownership and leadership in K-12 facilities. Today, Matt oversees complex school infrastructure and capital improvement initiatives, with a focus on long-term planning, operational efficiency, and building strong teams. His practical leadership style emphasizes empowering people, solving problems collaboratively, and creating safe, reliable learning environments for students and staff. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E26
August 4 · 37 min
From Compliance to AI: Transforming Healthcare Facilities
In this episode of Facility Voices, Frank Rudilosso, Senior Director of Maintenance Operations Programs at NewYork-Presbyterian Hospital, shares the career journey that took him from working in his family's medical gas business to leading maintenance operations and compliance programs across one of the nation's premier healthcare systems. Along the way, he reflects on the mentors who recognized his potential and the opportunities that shaped his leadership philosophy. The conversation explores how Frank bridges the gap between facilities operations and regulatory compliance, creating standardized processes across multiple campuses while keeping teams survey-ready every day. He also discusses NewYork-Presbyterian's embrace of digital transformation, from digitizing compliance documentation to leveraging AI for work order automation, water management, and data-driven maintenance strategies. Frank offers thoughtful insights into reliability-centered maintenance, preserving institutional knowledge, and preparing facilities teams for the future with emerging technologies such as AI and digital twins. Tune in to hear Frank Rudilosso’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Frank Rudilosso is the Senior Director of Maintenance Operations Programs at NewYork-Presbyterian Hospital, where he leads initiatives in maintenance strategy, regulatory compliance, reliability-centered maintenance, and healthcare facilities technology. A licensed Fire Protection Engineer, FASHE, and Certified Healthcare Safety Professional, Frank is an active leader in the healthcare facilities industry, serving on several NFPA and ASHE committees and as Vice President of the Hospital Engineering Society of Greater New York. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E25
July 28 · 26 min
From Painter to Manager: Career Growth in Facilities Management
In this episode of Facility Voices, David Trask sits down with Ben Perdue, Engineering Manager at Norton Healthcare, to discuss a career journey built on hard work, adaptability, and continuous learning. Ben shares how he went from leaving high school to support his family to building a successful career in healthcare facilities management, progressing through roles as a painter, carpenter, maintenance mechanic, project coordinator, and ultimately into leadership. The conversation explores what it takes to manage more than 4.7 million square feet of healthcare facilities while balancing aging infrastructure, limited resources, and the unpredictable challenges that come with operating hospitals 24/7. Ben also discusses the servant leadership culture at Norton Healthcare, the importance of building strong relationships with executive leadership, and how initiatives like the Healthy Rooms Program help improve both patient and employee experiences. Along the way, he offers practical advice on developing trade skills, investing in people, and creating opportunities for the next generation of facilities professionals. Tune in to hear Ben Perdue’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Ben Perdue is a Facility Manager for Norton Healthcare in Louisville, Kentucky, with more than 20 years of experience in the hospital and healthcare facilities industry. He has progressed through a wide range of roles including Painter, Carpenter, Maintenance Mechanic, and Project Coordinator. Gaining hands-on expertise that informs his leadership today. In his current role, Ben helps oversee facility operations for three hospitals, multiple medical office buildings, and five parking structures, totaling approximately 4.7 million square feet. He leads his team with a practical, solutions-focused approach and takes pride in maintaining complex healthcare environments that operate around the clock. Ben thrives on the variety and challenges of his work, enjoying the fact that no two weeks are ever the same. His deep institutional knowledge, adaptability, and passion for continuous problem-solving make him a trusted leader within his organization. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E24
July 21 · 40 min
Transforming Healthcare Facilities: In-House vs Outsourced Maintenance
In this episode of Facility Voices, Dan Keller, Assistant Vice President for Facilities & Engineering at Main Line Health Services, shares how his journey from construction to executive healthcare facilities leadership shaped his approach to building resilient organizations. Drawing on decades of experience managing complex hospital systems across St. Louis and the greater Philadelphia region, Dan explores the evolving debate between in-house and outsourced maintenance, explaining why investing in internal technical talent can strengthen reliability, accountability, and long-term operational performance. The conversation examines the challenges of balancing financial pressures with mission-critical healthcare operations while highlighting the importance of leadership, psychological safety, and empowering frontline teams. Dan also discusses the inspiration behind The INsource Crowd and his vision for restoring pride in healthcare support services by rebuilding institutional knowledge and creating cultures where people and performance thrive together. Tune in to hear Dan Keller’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Dan Keller is the Assistant Vice President of Facilities & Engineering at Main Line Health Services in Philadelphia, with more than 20 years of experience in healthcare facilities management. Beginning his career in construction, he has led major initiatives in infrastructure modernization, emergency preparedness, workforce development, and operational transformation across complex hospital systems. Known for his focus on operational accountability, leadership, and strengthening in-house technical teams, Dan is passionate about building resilient healthcare organizations that support both exceptional patient care and the people who keep hospitals running every day. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E23
July 14 · 34 min
From Athletics to Healthcare: A Journey in Facilities Management
Mike Bastion, Director of Facilities Planning Operations for the Central Region at OSF St. Francis Medical Center, shares the career journey that took him from collegiate athletics and higher education into the complex world of healthcare facilities management. He reflects on embracing new challenges, leading through periods of growth, and why developing broad leadership skills has been the foundation of every career transition. Along the way, Mike recounts an unforgettable encounter with legendary broadcaster John Madden during a Super Bowl practice, a story that perfectly captures the unpredictable moments facilities professionals experience behind the scenes. The conversation also explores servant leadership, building trust with teams, communicating technical priorities to executive leadership, managing large healthcare campuses, navigating accreditation requirements, and balancing infrastructure investments with patient care. Through practical insights and memorable stories, Mike highlights the importance of relationships, continuous learning, and staying focused on the people behind every facility operation. Tune in to hear Mike Bastion’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Mike Bastian is a Regional Director of Facilities Planning and Operations for OSF HealthCare, overseeing facilities operations across a large, complex healthcare region that includes St Francis Medical Center, a tertiary hospital, multiple 24/7 facilities, and dozens of outpatient sites. Known for a servant-centered, relationship-driven leadership style, Mike focuses on building high-performing teams, strengthening safety and regulatory excellence, and aligning facilities operations with mission and patient experience. With a background rooted in operational discipline and people development, Mike is passionate about leadership growth, culture, and how strong facilities teams quietly enable exceptional care every day. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E22
July 7 · 32 min
Building Back Stronger: Lessons from Joplin's Tornado Recovery
In this episode of Facility Voices, David Pettit, Director of Facilities for Joplin Schools, shares the career journey that took him from district carpenter to facilities leader over more than three decades of service. He reflects on the challenges and rewards of supporting a growing school district before recounting the events of the devastating 2011 EF5 tornado that forever changed Joplin. David explains how the district, with the help of an extraordinary community effort, reopened schools in just a few months, providing students with stability and hope during one of the most difficult times in the city's history. The conversation also explores the lasting impact of the disaster and how it reshaped the district's approach to facilities planning, emergency preparedness, and community resilience. David discusses investments in tornado safe rooms, long-range capital improvements, and projects designed to create safer, more equitable learning environments for future generations. His story is a powerful reminder that strong facilities are built on strong leadership, thoughtful planning, and a community willing to come together when it matters most. Tune in to hear David Pettit’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Dave Pettit serves as the Director of Facilities for Joplin Schools in Joplin, Missouri. In 1993, Pettit was hired and began his career with Joplin Schools as a journeyman carpenter. Since that time, he has held five additional titles including Lead Carpenter, Supervisor of Craftsmen, Asst. Director of Buildings, Grounds and Transportation, Director of Transportation, and his current title of Director of Facilities. Pettit’s varied background of 32 years in the District has equipped him well and presented some great opportunities as he oversees the upkeep of 1.8 million square feet, 300 acres, 7800 students, and 1200 staff. He is responsible for the custodial staff, maintenance department, and all construction projects. Pettit’s philosophy is to teach teamwork and a high level of responsibility as they clean, maintain, and improve the facilities and grounds for our students, staff, and patrons. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E21
June 30 · 38 min
From Coast Guard to Campus: A Facilities Management Journey
In this episode of Facility Voices, David Trask sits down with Skip Vaughn, Assistant Vice President of Facilities Management at American University, to explore a career that spans construction, military service, federal facilities, and higher education. From starting on construction sites alongside his father to serving as a Coast Guard civil engineer and leading facilities operations for organizations including the U.S. General Services Administration, the Architect of the Capitol, and the National Institute of Standards and Technology, Skip shares how each chapter shaped his approach to leadership and problem-solving. The conversation examines how military experience translates naturally into facilities management, the importance of standardized processes and succession planning, and the growing role of technology in driving operational efficiency. Skip also discusses the financial challenges facing higher education, American University’s sustainability initiatives, and the long-term vision behind designing high-performance, net-zero-ready facilities that support both students and institutional resilience. Tune in to hear Skip Vaughn’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Skip Vaughn has more than 30 years of experience in the built environment, including leadership roles in design, construction, facilities management, the U.S. Coast Guard, the private sector, and three federal agencies. He currently serves as Assistant Vice President for Facilities Management at American University. Previously, as Chief Facilities Management Officer at the National Institute of Standards and Technology (NIST), he contributed to national research infrastructure initiatives and is widely recognized as a subject matter expert in facilities management, design, and construction. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E21
June 16 · 29 min
How AI and Data Are Transforming FM
In this episode of Facility Voices, David Trask sits down with Dave Lubach, Chief Editor for Facilities at Trade Press Media Group, to explore the trends shaping the future of facilities management. Drawing from conversations with facility leaders across industries, Dave shares insights into the workforce challenges facing the profession, the growing demand for skilled trades, and the importance of developing the next generation of FM leaders. The discussion then turns to one of the industry’s most talked-about topics: how AI and data are transforming operations. From predictive maintenance and indoor air quality monitoring to security systems and data-driven decision-making, Dave explains how emerging technologies are helping facility teams work smarter, improve efficiency, and make stronger business cases for investments. He also reflects on the rapid growth of data centers and the evolving technical skills required in modern facilities management. Tune in to hear Dave Lubach’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Dave Lubach is the Chief Editor for the facilities market at Trade Press Media Group. He has more than 10 years of experience writing about facility management and maintenance issues. With a background in editorial strategy and industry coverage, he focuses on translating complex topics—like energy management, smart buildings, and venue operations—into clear, engaging narratives for professional audiences. He has experience developing interviews, feature stories, and thought leadership content, often highlighting the voices of facility executives and industry leaders. His work frequently explores trends shaping sports venues and large-scale facilities, from game-day execution to long-term operational strategy. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E20
June 9 · 33 min
Digitizing the Future of Facilities at Baylor School
In this episode of Facility Voices, David Trask sits down with Samantha Green, Director of Operations and Systems at Baylor School, to discuss her unconventional journey from classroom teacher to facilities and operations leader. A Baylor alumna with a deep connection to the institution, Samantha shares how her passion for education evolved into a mission to improve the systems and infrastructure that support an entire campus community. The conversation explores the challenges of managing a 700-acre campus, preserving critical institutional knowledge, and leading operational transformation in an environment where change is constant. Samantha discusses the importance of digitization, data-driven decision-making, and reducing onboarding time for facilities teams, while sharing real-world examples of how access to information can prevent costly disruptions. From supporting major campus events to preparing for the arrival of Spain’s national soccer team, she offers insight into the logistics, planning, and collaboration required to keep a complex organization running smoothly. Tune in to hear Samantha Green’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E19
June 3 · 20 min
From Submarines to Museums: A Facilities Leader's Journey
In this episode of Facility Voices, David Trask sits down with Brian Miller, Director of Facilities at the Mariners’ Museum, to discuss his unique journey from a 24-year career in the U.S. Navy to leading facilities operations for one of the nation’s premier maritime museums. Drawing on his experience in the submarine force and overseeing complex shipyard work on nuclear vessels, Brian shares how military leadership, accountability, and systems thinking continue to shape his approach to facilities management today. The conversation explores the challenges of transitioning from military service to the civilian workforce, the critical role facilities teams play in preserving historical collections, and the realities of managing aging infrastructure in a nonprofit environment. Brian also discusses a transformational $1.5 million grant that is helping modernize key building systems, improve energy efficiency, and strengthen the museum’s long-term preservation efforts. Looking ahead, he shares his vision for sustainable growth, strategic planning, and expanding the museum’s ability to serve its community and protect maritime history. Tune in to hear Brian Miller’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Brian Miller is the Director of Facilities at The Mariners’ Museum and Park in Newport News, Virginia, where he leads operations, maintenance, and infrastructure modernization efforts that support the preservation of significant historical collections. A retired U.S. Navy officer with 24 years of service, Brian brings extensive experience in leadership, complex systems management, and operational excellence. Today, he focuses on capital improvements, reliability-centered maintenance, and sustainable facility operations while applying high-reliability practices from his military career to the facilities management profession. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E18
May 26 · 48 min
Building a Proactive Team Culture in Facilities
In this episode of Facility Voices, David Trask sits down with Trey Adams, Director of Physical Plant at the Southern College of Optometry, to talk about the lessons learned from a career built in the electrical trade and shaped through years in facilities management. Trey shares how his background running service trucks and troubleshooting in the field prepared him for the people-first side of facilities leadership, where listening, communication, and trust matter just as much as technical skill. The conversation explores the culture Trey has worked to build at Southern College of Optometry, centered around teamwork, adaptability, and a “whatever it takes” mindset. He also discusses the challenge of replacing long-tenured team members, preserving institutional knowledge, and using technology to support both experienced staff and new hires. From mentoring employees to solving unexpected maintenance emergencies, Trey offers a grounded perspective on leadership, accountability, and creating opportunities for teams to succeed. Tune in to hear Trey Adams’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Trey Adams is the Director of Physical Plant at the Southern College of Optometry. After starting his career in the electrical trade in 1999, he spent 10 years gaining experience in residential, commercial, and light industrial systems before joining SCO in 2009 as Maintenance Supervisor. Adams later advanced to Director, where he leads a team known for its “whatever it takes” approach to facilities operations, teamwork, and customer service. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E17
May 12 · 22 min
Building Culture in Healthcare Facilities
Andrew Williams, Director of Facilities Management at University of South Alabama Health, joins Facility Voices to share his journey from biomedical technician to healthcare facilities leader. In this episode, Andrew reflects on how hands-on technical experience and years of operational growth prepared him to step into a leadership role overseeing a large and complex healthcare environment. He discusses the realities of managing aging hospital infrastructure, balancing long-term capital projects with day-to-day operational demands, and navigating the growing challenges of recruiting and retaining skilled facilities professionals. The conversation also explores the importance of preserving institutional knowledge, investing in workforce development through certification programs, and building a culture where team members feel valued, supported, and empowered to grow. Andrew offers thoughtful insight into leadership, compliance, preventive maintenance strategies, and the critical role facilities teams play in supporting patient care every day. Tune in to hear Andrew Williams’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Andrew Williams is the Director of Facilities Management at University Hospital with USA Health System, where he oversees operations, maintenance systems, and compliance across healthcare facilities. A CHFM and CHC-certified leader, he is dedicated to improving safety, reliability, and efficiency in healthcare infrastructure. Williams serves on the board of the Alabama Society for Healthcare Engineering and was recognized as the ASHE Region 4 Emerging Regional Leader. Outside of work, he enjoys spending time with his wife and daughter and is currently training for a half marathon. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E16
May 5 · 24 min
Advocacy and Education: From Single Mother to Facilities Director
In this episode of Facility Voices, Yanet Vega, Director of Facilities and Environmental Services at El Rio Health, shares a deeply personal and determined journey into facilities management. From growing up in Los Angeles to moving to Arizona as a single mother, Yanet carved her path through architecture school with relentless focus, balancing long commutes, late nights, and hands-on learning experiences that shaped her practical understanding of the built environment. She reflects on how early challenges—advocating for herself in school, working at Home Depot to learn construction fundamentals, and navigating her first professional roles—laid the foundation for her leadership style today. Now overseeing a wide range of operations, Yanet brings a unique perspective that bridges design, construction, and facility operations, emphasizing collaboration, long-term thinking, and continuous improvement. Her story also highlights the importance of representation and resilience in a traditionally male-dominated field. Tune in to hear Yanet Vega’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Yanet Vega is the Director of Facilities and Environmental Services at El Rio Health, one of the nation’s largest Federally Qualified Health Centers in Tucson, Arizona. She leads operations, environmental services, transportation, and capital projects across a multi-site healthcare network, creating safe, patient-centered environments. With a background in architecture, Yanet brings expertise in design, space planning, and interior design, helping streamline projects and align facilities with clinical needs. She is recognized for her collaborative, people-first leadership and for championing women in facilities management, while supporting local vendors and strengthening community partnerships. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E15
April 28 · 30 min
Predictive Maintenance: From Time-Based to Performance-Based
In this episode of Facility Voices, David Trask welcomes Kevin Buckles, Manager of Facilities Engineering at Cook Medical, for a conversation grounded in hands-on experience and a passion for continuous improvement. Kevin shares how his journey began in a high school trades program, building a home from the ground up, and evolved through roles across multiple manufacturing industries before landing in the highly regulated world of medical devices. Along the way, he developed a deep appreciation for teamwork, systems thinking, and the balance between people, process, and performance. Kevin explores the differences between reactive and structured maintenance environments, the challenges of global standardization, and the shift toward data-driven, performance-based maintenance strategies. He also reflects on leadership lessons, the importance of being teachable, and why facilities management continues to offer meaningful, resilient career opportunities. Tune in to hear Kevin Buckles’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- From a high school construction project to roles in soap factories, confectionery plants, plastics, pharmaceuticals, and now supporting complex facilities operations in medical devices, Kevin Buckles has built a career on adaptability and expertise. He is part of a talented team consisting of subject matter experts in BMS, CAD, and quality processes, ensuring compliance and qualification of critical systems such as cleanrooms, terminal filtration, and compressed air networks. His passion? Solving problems, improving processes, and developing talent. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E14
April 21 · 39 min
Building a Career in Facilities: A Journey of Adaptability and Impact
In this episode of Facility Voices, Kevin Fernandes, Director of Facilities at Seasons Corner Market, shares his journey from apprentice plumber to leading a multi-state facilities operation. Kevin reflects on how hands-on experience in the trades shaped his problem-solving mindset and opened doors to leadership roles across maintenance and property management. Now overseeing a growing portfolio and a diverse team, he discusses the balance between in-house capabilities and outsourced services, and how data-driven decisions have helped drive efficiency and cost savings. Throughout the conversation, Kevin highlights the importance of technology in modern facilities management, from CMMS systems to inventory tracking, and how these tools empower smarter budgeting and faster response times. He also brings a personal perspective, describing the pride that comes with seeing the tangible impact of his work across communities. Tune in to hear Kevin Fernandes’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Kevin Fernandes is the Corporate Director of Facilities Management for Colbea/East Side Enterprises, overseeing a multi-state portfolio of convenience stores, fueling stations, car washes, and cafés across New England. A Certified Facility Manager (CFM), he brings extensive expertise in HVAC, electrical, plumbing, fueling systems, environmental compliance, and capital projects. Starting as a hands-on technician, he has grown into a strategic leader known for building strong in-house teams, expanding service capabilities, and implementing data-driven processes that reduce costs, improve uptime, and enhance customer experience across more than 100 properties, while leading major rebuilds, new construction, and infrastructure initiatives. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
S4 · E13
April 14 · 31 min
The Aloha Spirit in Facilities Management
Albert Kahalehoi II, Vice President of Facilities and Engineering at Pechanga Resort and Casino, joins the Facility Voices conversation to share a journey shaped by culture, service, and hands-on experience. From his upbringing in Hawaii, where the Aloha spirit instilled values of respect and humility, to his early days in the U.S. Army and technical training in electrical engineering, Albert’s path into facilities management was anything but conventional. His career evolved through hospitality and gaming environments, where high-pressure operations sharpened his focus on reliability and proactive service. In this episode, Albert reflects on the deeper purpose behind facilities work in tribal gaming, where every decision impacts community legacy. He also explores his leadership philosophy—leading by example, communicating with clarity, and serving with humility—and how it drives engagement, accountability, and team development. Through stories of mentorship, cross-training, and cultural alignment, he highlights what it takes to build a resilient, people-first organization. Tune in to hear Albert Kahalehoi II’s story and insights from the front lines of facilities management. -------------------------------------------------------------------------------------------------------------------- Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Albert Kahalehoe, Vice President of Facilities & Engineering at Pechanga Resort Casino, was shaped by the values of Aloha, respect, and humility growing up in Hawaii. After serving in the U.S. Army working on Abrams A-1 tanks, he built a foundation of discipline and accountability, later earning a degree in Electro-Mechanical Engineering and starting his career in commercial kitchen equipment. Following 9/11, he moved to Las Vegas, rising from technician to director while managing complex hospitality operations across multiple states. Today, he’s known for developing people, leading with clarity, and building resilient, high-performing teams. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page ----------------------------------------------------------------------------------- The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

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