Exploring Standards with Assent

Assent Risk Management

Assent Risk Management is a progressive Risk and Resilience Consultancy built for the digital age. We pride ourselves on Championing International Standards and in this podcast we will be talking to experts from the consultancy industry, discussing standards, ISO’s, consulting and everything in between, to bring you industry knowledge and updates.

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#70
Yesterday · 23 min
ISO 9001:2026 – Understanding the Changes and Preparing for Transition (Part 1)
The new ISO 9001:2026 standard is here, but what has changed and what does it mean for your organisation? In this episode of Exploring Standards, we're sharing part one of our webinar, ISO 9001:2026 – Understanding the Changes and Preparing for Transition. Joined by Kathy Clements from Assent Management and Vladimir from SGS, we look at the key updates to the standard from both consultancy and certification perspectives. In this episode, we cover: Why ISO 9001 has been updated. The key requirements that have been strengthened or changed. Updates to leadership, quality culture and ethical behaviour. Changes to risk and opportunity management. The transition timeline and what organisations need to know. Practical steps to prepare for the new standard. This is part one of a two-part series based on our webinar. Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Connect with SGS: Website: https://www.sgs.com/en Email: yourcustomerserviceteam@sgs.com LinkedIn: https://www.linkedin.com/showcase/sgs-certification-solutions
#69
October 21 · 17 min
The EU AI Act Explained: Risk Categories, Compliance, & ISO 42001
The EU AI Act is changing how organisations develop and use artificial intelligence. But what does the legislation mean in practice, and what steps should businesses be taking to prepare? In this episode of Exploring Standards, Jess welcomes Dan Sampson back to the podcast for the second time to discuss the EU AI Act, its requirements and what organisations need to consider when using or developing AI. They explore the four AI risk categories, the responsibilities placed on organisations, and how ISO 42001 can support a structured approach to AI governance and compliance. In this episode, we cover: What the EU AI Act is and why it matters The four AI risk categories, with real-world examples What the legislation means for organisations developing and using AI How ISO 42001 can support AI governance and compliance Practical steps to help organisations prepare Common misconceptions about the EU AI Act Whether your organisation is developing AI systems or using AI in its day-to-day operations, this episode will help you understand the legislation and consider what it means for your business. Connect with Dan: LinkedIn - www.linkedin.com/in/daniel-s-31775b205 Website - www.sampsoniso.co.uk Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement #EUAIAct #ISO42001 #AIGovernance #ExploringStandards
#68
October 7 · 28 min
Inside the IDEA Standard: A New Framework for Workplace Inclusion with Kathy Clements
In this episode of Exploring Standards, host Jess sits down with Kathy Clements from Assent Risk Management — creator and author of the new IDEA Standard (Inclusion, Diversity, Equity, and Accessibility) — to break down what the standard is, why it was created, and how any organisation can start implementing it. Kathy explains how the IDEA Standard brings together four critical areas into one structured, ISO-style framework that's designed to be low-cost, low-time-commitment, and accessible to businesses of every size, from sole traders to large enterprises. Topics covered: What the IDEA Standard is and how it works The gaps in existing frameworks that led to its creation Why the Equality Act protects everyone — not just specific groups How the standard clips into existing ISO certifications What IDEA looks like in practice: recruitment, accessibility, and workplace design The self-serve Pledge Mark assessment process Available formats: downloadable standard, template pack, guidance notes, and the Implementer Course Find out more and get the standard at www.ideamark.co.uk Connect with Kathy Clements on LinkedIn Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#67
September 23 · 23 min
ISO 9001:2026: What You Need to Know About the New Standard
ISO 9001:2026 has officially been published, so what does the new version actually mean for organisations already working to ISO 9001:2015? In this episode of Exploring Standards, Jess is joined by Robert Clements from Assent Risk Management to take a practical look at the latest update to the world's most widely used quality management standard. We talk through the key changes in ISO 9001:2026, what they mean in practice, and what organisations should be thinking about now as they prepare for the transition. In this episode, we cover: What ISO 9001:2026 means for organisations currently certified to ISO 9001:2015 The key changes in the new edition, including quality culture, risks and opportunities, leadership, change management, organisational knowledge and improvement Whether organisations need to make major changes to their existing QMS How the three-year transition period works What to expect from certification bodies as they prepare for the new standard Different approaches to transitioning, from moving early to aligning the transition with your next recertification What the update means for customers and supply chains Why your ISO 9001:2015 certification remains valid during the transition period Show notes & resources 📅 ISO 9001:2026 Webinar with SGS 8 October 2026 | 1:00pm https://streamyard.com/watch/3X84tJyR3SSw 📺 Can't make the webinar live? The recording will be available to watch on our YouTube channel. Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#66
September 9 · 24 min
ISO 27001 vs SOC 2: What’s the Difference? with Sam Mather and Rob Hall | Part 2
What does an ISO 27001 or SOC 2 assessment actually involve, and how can organisations prepare for it? In Part 2 of this two-part discussion, we take a closer look at the assessment process for both ISO 27001 and SOC 2. Sam Mather from Assent and Rob Hall from Tempo Audits explore what auditors look for, the differences between an ISO 27001 audit and a SOC 2 assessment, and the role of evidence and preparation. The conversation also covers SOC 2 Type 1 and Type 2 assessments, how organisations can prepare for a successful audit or certification, common challenges businesses face, and why planning ahead can make such a difference. Originally recorded as part of an Assent Risk Management webinar, this conversation has been adapted into a two-part episode of Exploring Standards. 🎧 Listen to Part 2 to hear practical advice on preparing for ISO 27001 and SOC 2, avoiding common pitfalls, and approaching your assessment with confidence. In this episode: What auditors look for during ISO 27001 and SOC 2 assessments The differences between the ISO 27001 audit and SOC 2 assessment process SOC 2 Type 1 vs Type 2 How to prepare for a successful audit or certification The importance of evidence and preparation Common challenges when implementing ISO 27001 and SOC 2 Practical advice for organisations preparing for assessment Contact Assent: Website: www.assent1.com Email: desk@assent1.com Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Contact Rob: www.tempoaudits.com https://www.linkedin.com/in/robjshall/
#65
September 9 · 16 min
ISO 27001 vs SOC 2: What’s the Difference? with Sam Mather and Rob Hall | Part 1
ISO 27001 and SOC 2 are two of the most in-demand information security frameworks, but how do they actually compare, and how do you know which one your organisation needs? In this episode of Exploring Standards, host Jess is joined by Sam from Assent Risk Management and Rob Hall from Tempo Audits to break down the similarities and differences between these two frameworks. They cover the shared risk-based approach and overlapping controls both frameworks require, the key methodology differences (ISO 27001's management-system approach vs. SOC 2's focus on control effectiveness), and why customers request one, the other, or both, from industry mandates and customer location to commercial and cost considerations like SOC 2's trust services criteria. This is part one of a two-part series adapted from a live Assent Risk Management webinar. Stay tuned for part two, where the conversation continues. Contact Assent: Website: www.assent1.com Email: desk@assent1.com Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Contact Rob: www.tempoaudits.com https://www.linkedin.com/in/robjshall/
#64
August 12 · 28 min
Building Better: How BS 99001 is Transforming Quality in Construction with Derek Geyer
In this episode of Exploring Standards, host Jess is joined by Derek Geyer from DHG Quality Consultants to break down BS 99001, the quality management standard built specifically for the construction and built environment sector. Derek explains why ISO 9001, while valuable, simply wasn't designed for the complexity of construction, with its temporary teams, long supply chains, changing designs, and overlapping trades. BS 99001 steps in to fill that gap, offering a practical, project-specific framework that reflects how construction projects actually work. In this episode, we cover: What BS 99001 is and how it sits alongside ISO 9001 Who needs it, from main contractors to design consultants and clients How it's becoming a differentiator in tendering and PQQ processes The biggest gaps in traditional quality management when applied to construction Why the built environment needs its own tailored approach Key principles that make BS 99001 different, from project-specific quality planning to evidence, traceability, and interface management The role of collaboration across contractors, consultants, and suppliers Practical improvements organisations see when it's implemented properly Common misconceptions and challenges when first adopting the standard Guest: Derek Geyer, DHG Quality Consultants Derek Geyer has 30 years of experience in the construction industry. Having worked across site, office, and project management roles, Derek spent the last decade focusing exclusively on quality in construction, conducting gap analyses, supporting organisations through standard implementation, and working with those involved in the BS 99001 pilot scheme. DHG Quality Consultancy Website: https://www.dhgqualityconsultancy.com/ Derek LinkedIn: https://www.linkedin.com/in/derek-geyer-cqp-mcqi-89b3b4124/ Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#63
July 29 · 28 min
How ISO 55001 Improves Asset Performance & Business Outcomes with Kit Wells
In this episode of Exploring Standards, host Jess sits down with Kit Wells, lead assessor for ISO 9001, 14001, 45001, and 50001, and an implementer, auditor, and trainer for ISO 55001, to demystify asset management and explore how this standard is driving real business results across industries. Kit breaks down what ISO 55001 actually means in practice, from creating a Strategic Asset Management Plan (SAMP) that links company-wide objectives right down to individual operational tasks, to shifting organisations from reactive firefighting to proactive, risk-based maintenance. In this episode, you'll hear: What ISO 55001 is and why asset-heavy industries are adopting it The power of the SAMP and why Kit wishes every standard had one Common implementation challenges and the reason implementations fail How ISO 55001 integrates with ISO 9001, 14001, 45001, and beyond A real-world example of how better maintenance scheduling saves significant Practical first steps for organisations starting their 55001 journey Contact Kit: https://littlegreenconsulting.com/ https://www.linkedin.com/company/little-green-consulting-limited/ Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#62
July 15 · 27 min
Building Trust Online with ISO 27566 and Age Assurance with Tony Allen
In this episode of Exploring Standards, host Jess sits down with Tony Allen, Chief Executive of the Age Check Certification Scheme, to unpack the world of age assurance and the international standard ISO 27566. Tony explains the critical difference between age verification, age estimation, and age inference, and why the rise of the internet has transformed what was once a straightforward check at a shop counter into a complex, global challenge. From protecting children accessing content online to ensuring privacy and avoiding state surveillance, the conversation covers the competing pressures organisations face when implementing effective age assurance systems. They also dig into ISO 27566, a three-part standard developed by ISO, IEC, and ITU, exploring its five core characteristics and how it gives organisations a framework to implement trustworthy, technology-neutral solutions. Tony shares what the certification process looks like in practice, who it's designed for and why independent certification carries far more weight than self-declaration. Key topics covered: The history of age assurance from the 1836 Gin Acts to the modern internet Age verification vs. age estimation vs. age inference The global regulatory landscape driving online safety requirements What ISO 27566 requires and why Part 1 is freely available How the Age Check Certification Scheme tests and certifies products Where age assurance standards are headed next Contact Tony: Linkedin: https://www.linkedin.com/in/tonyallenctsp/ ISO 27566 Standard: https://www.iso.org/standard/88143.html Age Assurance Certified Providers: https://accscheme.com/registry/age-assurance/ ISO 27566 Certification Process: https://accscheme.com/services/iso-27566-1-certification/ Online calculator for ISO 27566 audit effort: https://accscheme.com/iso-iec-27566-1-audit-effort-calculator-accs/ Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#61
July 1 · 17 min
Launching Vaelo Aerospace: Breaking Into Aerospace & Defence
In this episode of Exploring Standards, host Jess is joined by Rob Clements and Danny Lee to discuss the launch of Vaelo Aerospace and the growing opportunities within the aerospace and defence sectors. The conversation explores why Vaelo was created, the gap it aims to fill in the consultancy market, and why aerospace requires a specialist approach to quality, compliance, and supply chain management. Rob and Danny share their backgrounds in standards, aerospace, and compliance, and explain how organisations can position themselves to become trusted suppliers within the aerospace and defence supply chain. The episode also introduces the key aerospace quality standards, including AS9100, AS9110, and AS9120, and discusses how these standards help manufacturers, maintenance organisations, and distributors demonstrate capability, consistency, and trust. The discussion covers the importance of risk management, supply chain assurance, traceability, cybersecurity, and supplier approvals in a sector where quality and safety are critical. With significant investment planned across the UK defence and aerospace industries, Rob and Danny explain why now is an important time for organisations to consider entering the sector, and how specialist support can help businesses bridge the gap between their current capabilities and the requirements of major aerospace and defence customers. Whether you're already operating in aerospace, looking to expand into the sector, or simply interested in the role standards play in highly regulated industries, this episode provides valuable insight into the opportunities and challenges facing the aerospace supply chain today. Contact Vaelo LinkedIn: https://www.linkedin.com/company/vaelo-aerospace/ Website: https://www.vaeloaerospace.com/ Email: Office@VaeloAerospace.com
#60
June 17 · 20 min
The Evolution of ISO with Robert Clements
In this episode of Exploring Standards, host Jess is joined by Rob Clements, CEO and Director of Assent Risk Management, for a fascinating discussion on how ISO consultancy has evolved over the past 20 years. Rob shares how he entered the industry from an IT background during the rise of ISO 27001 and information security management systems, a very different route from the traditional quality management pathway. Together, Jess and Rob explore the journey from paper-based management systems and ring binders to shared drives, specialist software platforms, and remote collaboration tools that have transformed the way organisations implement and maintain ISO standards. The conversation also examines how client ownership has changed over time, with businesses now taking a much more active role in managing their own compliance systems. Rob discusses the growing trend of outsourced compliance functions, including Data Protection Officers and Quality Managers, and the value they can bring to organisations. Finally, the episode explores the role of artificial intelligence in ISO consultancy, from the productivity gains and efficiencies it can deliver to the risks of over-reliance. Rob shares why, despite rapid technological advances, human expertise, judgment, and experience remain essential to achieving meaningful compliance and successful certification. Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#59
June 3 · 40 min
ISO 14001:2026 – What’s Changed and What You Need to Do Now with ISOQAR
This episode of Exploring Standards is a recording of a webinar hosted by Assent Risk Management in partnership with ISOQAR, exploring the upcoming changes to ISO 14001:2026 and what organisations need to know to prepare. Featuring Robert Clements from Assent Risk Management and Natalie Walker from ISOQAR, this session brings together both consultancy and certification perspectives to cut through the speculation and focus on what is actually changing within the standard, what those changes mean in practice, and how organisations can position themselves for a smooth transition. The conversation covers the key updates expected in ISO 14001:2026, how certified organisations can start preparing now, and what businesses considering certification should be thinking about before beginning implementation. The speakers also share insights into how certification bodies are likely to approach the transition process and what organisations can expect during the transition period. The conversation covers the key updates expected in ISO 14001:2026, how certified organisations can start preparing now, and what businesses considering certification should be thinking about before beginning implementation. Robert and Natalie also share insights into how certification bodies are likely to approach the transition process and what organisations can expect over the coming years. Whether you already hold ISO 14001 certification or are exploring environmental management systems for the first time, this episode provides practical guidance to help you understand the direction of travel and prepare with confidence. Recorded as part of a live webinar hosted by Assent Risk Management and ISOQAR, the session also includes audience questions and expert insights into the future of environmental management and ISO 14001 certification. Contact ISOQAR: https://isoqar.com/ ISOQAR 14001 Training: https://isoqar.com/training/iso-courses/ ISOQAR LinkedIn: https://www.linkedin.com/company/isoqar/ Digital.Lorators Free ISO 14001:2026 Awareness Course: https://digital.lorators.com/courses/iso-140012026-awareness-course/ Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk YouTube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#58
May 20 · 20 min
Part 2: ISO 9001- Now and Into the Future
This episode of Exploring Standards is Part 2 of a live recording from the in-person event, “ISO 9001: Now and Into the Future,” hosted by Assent Risk Management in collaboration with Interface NRM. Featuring Rob Clements from Assent Risk Management and Ryan Stevens from Interface NRM, this session continues the discussion from Part 1, bringing together both implementation and certification perspectives on one of the world’s most widely used standards. In Part 1, the conversation explored what ISO 9001 is, why it remains widely adopted across the UK, and its role in supply chains and public-sector tenders. It also covered the upcoming 2026 revision, including key timelines and expected updates, and why organisations should view the changes as an evolution rather than a major overhaul. In this episode, the focus shifts to real-world implementation. The speakers discuss the most common audit findings and pitfalls organisations face, insights from internal audit data across the last 12 months, and practical challenges such as document control, training records, and customer feedback in B2B environments. The episode also walks through the ISO 9001 certification process and what the transition to the 2026 revision is expected to look like in practice, including preparation steps and transition timelines. The discussion closes with practical reassurance for certified organisations, emphasising that most businesses already have strong foundations in place, and that the upcoming changes are expected to be manageable with the right preparation. Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk YouTube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#57
May 6 · 21 min
Part 1: ISO 9001 - Now and Into the Future
This episode of Exploring Standards, is a recording from an in-person event, “ISO 9001: Now and Into the Future,” hosted by Assent Risk Management in collaboration with Interface NRM. Featuring Rob from Assent Risk Management and Ryan from Interface NRM, this session brings together both implementation and certification perspectives on one of the world’s most widely used standards. The episode begins with a clear breakdown of what ISO 9001 is, why it remains so widely adopted across the UK, and the role it plays in supply chains and public sector tenders. From there, the conversation turns to the upcoming 2026 revision, including timelines, expected updates, and why organisations should see this as an evolution rather than a major overhaul. Key themes include the growing focus on quality culture and ethics, new climate-related requirements, clearer separation of risks and opportunities, and a more structured approach to change management. The speakers also cover the core requirements of ISO 9001 from a practical, consultancy perspective, along with reassurance and advice for organisations already certified. Stay tuned for part two, where the discussion continues. Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#56
April 22 · 25 min
ISO 14001:2026 Update Released: Key Changes Explained with Kathy Clements
The ISO 14001 standard has been updated, and there's a lot of noise around it, but should you be worried? In this episode, we break down exactly what's changed, what it means for your business, and why the transition is far more manageable than you might think. In this episode we cover: What ISO 14001 is and why it matters The key changes in the 2026 update (spoiler: it's not as dramatic as 2015) Why "lifecycle thinking" is now front and centre How risks, opportunities, aspects & impacts have been restructured The new planning of changes clause What currently certified organisations need to do next Why mindset matters more than documentation The big message: Don't panic. You have approximately three years to transition, and certification bodies need to be trained first anyway. This update is a refinement, not a revolution. 🔗 Interested in our Early Adopter Scheme (discounted rates for new or transitioning certifications)? Get in touch using the link below. https://www.assentriskmanagement.co.uk/contact/ Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Subscribe for more episodes exploring standards, compliance, and governance topics!
#55
April 8 · 30 min
How to build a security culture using ISO 27001 with Tobias Mielke
In this episode of Exploring Standards, host Jess sits down with Tobias Mielke, Global Product Manager at TÜV Nord, to explore one of the most overlooked dimensions of information security - culture. While many organisations treat ISO 27001 as a compliance checkbox, Tobias makes the case that the standard is actually a powerful framework for embedding security into the DNA of your organisation. From phishing emails to access controls, real security starts with how people think and behave when no one is watching. What You'll Learn What ISO 27001 is and why every organisation, regardless of size or sector, needs to take information security seriously The difference between having security policies and actually having a security culture Why leadership buy-in isn't just helpful, it's essential for any ISMS to succeed How the risk assessment process helps employees understand their personal role in protecting information Which Annex A controls typically require the biggest cultural shift (and why access management and incident reporting top the list) How to embed security controls into daily habits rather than treating them as annual compliance exercises The real-world external benefits of a strong security culture, from customer trust to commercial advantage How to measure whether your security culture is genuinely improving, not just audit-ready The single most important first step any organisation can take tomorrow to start building a real security culture Key Takeaway Security culture isn't built through policy documents, it's built through people. When leadership visibly champions information security as a business priority, and when employees understand the why behind the controls, ISO 27001 transforms from a compliance label into a practical roadmap for lasting organisational change. About Tobias Tobias Mielke is Global Product Manager at TÜV Nord Group, based in Germany, where he oversees the technical development and ongoing support of a portfolio of management system standards, including ISO 27001 (Information Security Management Systems), ISO 27701 (Privacy Information Management), ISO 22301 (Business Continuity Management), and ISO 42001 (AI Management Systems). In addition to his product management role, Tobias works as an ISO Lead Auditor for information security and related standards, with hands-on experience certifying organisations across multiple sectors, including critical infrastructure. Connect with Tobias: Website: https://www.tuv-nord.com/uk/en/ LinkedIn: www.linkedin.com/in/tobiasmielke Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Subscribe for more episodes exploring standards, compliance, and governance topics!
#54
March 25 · 14 min
ISO 7101 Explained: Enhancing Healthcare Quality and Compliance with Cornelia Campbell-Swart
In this episode of Exploring Standards, host Jess sits down with Cornelia Campbell-Swart, a healthcare compliance and safety professional with over 15 years of experience, to break down ISO 7101, the first ISO standard written specifically for healthcare organisations. What You'll Learn What ISO 7101 is and why it's a landmark standard for global healthcare Which healthcare organisations benefit most, from large hospitals to small doctors' rooms The biggest mistakes to avoid when starting implementation (spoiler: don't start with policies!) The key processes and structures needed to meet ISO 7101 requirements How ISO 7101 compares to, and can replace, ISO 9001, 14001, and 45001 What to monitor, including patient satisfaction and incident tracking How to build a system that works for your organisation, not against it Key Takeaway Start where you are. ISO 7101 isn't about adding extra work or ticking boxes; most organisations are already doing much of what's required, just without structure. Build on what you have, involve your people, and let the system work for you. About Cornelia Campbell-Swart Cornelia is a healthcare compliance and safety professional based in South Africa with over 15 years of experience. She works with standards including ISO 14001, ISO 9001, ISO 45001, and ISO 7101, and is passionate about improving health, safety, and quality across healthcare facilities of all sizes. A nurse by heart, Cornelia brings a practical, people-first approach to quality management. Contact Cornelia Campbell-Swart LinkedIn: https://www.linkedin.com/in/cornelia-campbell-swart-a98b1b137/ Website: www.optimalsolve.com Mobile: 071 803 9532 Telephone: 011 513 4141 Email: health@optimalsolve.com Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Subscribe for more episodes exploring standards, compliance, and governance topics!
#53
March 11 · 29 min
Understanding IATF 16949: The Automotive Quality Standard Explained with Gary Beales
In this episode, host Jess sits down with Gary Beales from UTAC, an expert in management systems and certification implementation for the automotive sector, to explore IATF 16949, the international quality management standard designed specifically for the automotive industry. What You'll Learn: What IATF 16949 is and why it matters for organisations in the automotive supply chain How the standard builds on ISO 9001 and the key differences between the two The commercial and operational benefits of implementing IATF 16949 How certification can help organisations access global automotive markets and win tenders Where companies typically see return on investment from implementing the standard The process for organisations looking to upgrade from ISO 9001 to IATF 16949 Whether businesses should run ISO 9001 and IATF 16949 in parallel The role of accreditation bodies and how global recognition works for certification Key Takeaway: IATF 16949 is more than just an upgrade from ISO 9001 - it’s a specialised automotive quality framework that helps organisations strengthen processes, improve efficiency, and unlock opportunities within the global automotive supply chain. About Gary: Gary Beales is an Account Manager at UTAC. With extensive experience in management systems and certification since 2012, Gary supports organisations looking to implement and maintain certification frameworks, particularly within the automotive sector. His expertise helps businesses understand the value of management systems and navigate the certification process effectively. Connect with UTAC: UTAC Certification | ISO & IATF for Automotive Suppliers UTAC: Posts | LinkedIn Connect with Gary: LinkedIn: https://www.linkedin.com/in/gbeales/ Phone: 07974 068 768 Email: gary.beales@utac.com Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Subscribe for more episodes exploring standards, compliance, and governance topics!
#52
February 25 · 39 min
Plain Language Standard ISO 24495 with Frances Gordon: Making Communication Clear in the Age of AI
In this episode of Exploring Standards, host Jess sits down with Frances Gordon, a content strategist and plain language expert who has been a contributor to ISO 24495 - the international plain language standard. With nearly three decades of experience, Frances shares insights from the recent Brussels Plain Language Experience and breaks down what plain language truly means beyond just "simple words." We explore: The comprehensive definition of plain language (wording, structure, AND design) How plain language is more than a checklist and addresses how AND what you communicate The upcoming requirements standard in development Plain language's critical role in the age of generative AI How ISO 24495 helps financial services meet consumer duty requirements Why terms and conditions deserve special attention Real-world case studies showing business benefits Frances offers practical guidance on using AI tools responsibly for plain language work, emphasising that while AI can help scale processes, it cannot replace human expertise in understanding audiences, context, and regulatory requirements. She also discusses the ethical dimensions of plain language and why it's essential for vulnerable populations. Guest: Frances Gordon, Content Strategist at Narratology and ISO Plain Language Standards Expert Resources mentioned: ISO 24495 Plain Language Standard Plain Language Association International (plain language organisation) "Writing for Dollars, Writing to Please" by Joseph Kimble Cooley Law School plain language resources Clarity International (plain legal language organisation) Contact Frances: Frances Gordon - Narratology www.narratology.co.uk Plain language assessment tool | Narratology Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement
#51
February 11 · 21 min
Exploring ISO 22000: The Global Food Safety Standard Explained with Sandra Chalhoub
In this episode, host Jess sits down with Sandra Chalhoub, a food safety expert specialising in ISO 22000, to explore the international standard for food safety management systems. What You'll Learn: What ISO 22000 is and why it matters in today's global food supply chain How climate change and globalisation are creating new food safety challenges The difference between ISO 22000, FSSC 22000, BRC, and SALSA standards How small businesses vs. large manufacturers implement the standard differently Why ISO 22000 is the foundation for FSSC 22000 certification How the standard integrates HACCP principles into a complete management system Common implementation mistakes and how to avoid them Practical first steps for organisations starting their ISO 22000 journey Key Takeaway: ISO 22000 is flexible, scalable, and internationally recognised, making it ideal for organisations of all sizes across the entire food supply chain, from farming to catering. Whether you're in food manufacturing, catering, logistics, or quality management, this episode offers valuable insights into building a robust food safety culture. About Sandra: Sandra is a quality and food safety professional specialising in ISO 22000, HACCP, and Food Safety Management Systems. With extensive experience working as a QA/QC professional across different types of food businesses, Sandra transitioned into consulting to help organisations implement effective food safety standards. She currently works as a self-employed ISO 22000 consultant in the UK, bringing her practical expertise to businesses of all sizes across the food supply chain. Connect with Sandra: LinkedIn - https://www.linkedin.com/in/sandra-chalhoub-40726874 Email - schalhoubrouhana88@gmail.com Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement Subscribe for more episodes exploring standards, compliance, and governance topics!

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