Everyday Quality

Competence is More than Training

This week, we're talking about my personal favorite ISO clause, Competence! The cornerstone of the system and a requirement that helps reduce waste in all sorts of ways, but it can be quite a bear to tackle. Thanks for listening! We're on YouTube! https://www.youtube.com/@ColoradoQualitySystems We're working on a bunch of simple software to make your systems easier to work with. Reach out to everydayqualitypodcast@gmail.com for more information! The email address I keep stammering over in the podcast is coqualitysystems@gmail.com. We've also launched a whole Project Management Toolkit! No subscription, just getting work done. COQMS.com for more. Thanks again!

What Even Is A Quality Department?

"What are the Quality Objectives for the organization?" If you've ever asked that question and been met with a "oh quality tries to keep scrap down," response, this episode is for you. This episode, we're discussing what Quality is in an organization. Not just inspection, not just audits, but what Quality means from the moment a customer requirement is received to the moment customer satisfaction can be measured. Check out the updated website http://www.coqms.com for new tools to make your processes a little easier.

The Best TV Bosses

Two TV bosses model Quality System leadership better than any others. Michael Scott. Ted Lasso. This week let's chat about the importance of leadership presence for quality results by examining two of the best in show biz.

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Continual Improvement Behavior

Let's chat about continual improvement as a behavior. Standards require it, customers expect it, organizations need it, but how does it become less about BIG BOLD CHANGE and more about small changes that have a big impact and bring a team more into the system? Thanks for listening! Check out coqms.com for a link a free QC/QA tool database to help your system get up and running and conduct some analysis!

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How a Proper QMS Could Have Helped Office Space

What would I do with a million dollars? I tell you what I'd do... rebuild a QMS at Initech that could have assured better results and kept Peter, Samir, and Michael engaged and not plotting fraud. I love this movie. Office Space is a great way to examine the worst possible outcome of a system that promotes compliance over continual improvement and more! Thanks for listening!

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Quality Objectives - Not Just for Posters Anymore

New year, new objectives! This week, let's talk about basic objectives and how, when written and executed well, your whole organization can improve. Send feedback along to everydayqualitypodcast@gmail.com and visit us at COQMS.com! Thanks for listening!

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The Last Episode Was Nonconforming So Let's Do a CAPA.mp3

The template episode was bad. How do we prevent that from happening again in the future? Through an 8D exercise! It can be funny when the root cause of a problem can be squarely pinned on one person. It's... interesting to be that one person. Thanks for listening!

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Template Troubles and the One System To Rule Them All Approach

How do you get the most effective QMS for your business? Make it match your business. This week, we discuss figuring out how to discover the current state, getting people engaged with the QMS, and avoiding templates. But come on over to COQMS.com for some free templates... Thanks for listening!

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An Actually Useful Management Review

The management review meeting is a fantastic tool to build leadership engagement, conduct honest assessments of the current state of the organization, and build a culture people want to participate with day after day. Why do they suck so much? This episode, let's talk pitfalls of the meeting format and how to build a meeting that people want to take part in. Thanks for listening!

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CAPA Fatigue

There will come a time when the organization's CAPA system ill faulter ever so slightly. Why does this happen? How do you overcome it? Let's chat about that! Thanks for listening! Check out ⁠⁠⁠⁠⁠⁠⁠⁠http://www.coqms.com⁠⁠⁠⁠⁠⁠⁠⁠ for helpful tools. Check out the free QMS Notion Templates here: ⁠⁠⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠⁠⁠⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a Bowtie Register tool all your own! ⁠⁠⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠⁠⁠⁠

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How a Functional Quality System Could Have Prevented the Events of Jurassic Park

Jurassic Park is a perfect movie. None of it would have happened if the Quality Management System worked. Thanks for listening! Check out ⁠⁠⁠⁠⁠⁠⁠http://www.coqms.com⁠⁠⁠⁠⁠⁠⁠ for helpful tools. Check out the free QMS Notion Templates here: ⁠⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠⁠⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a Bowtie Register tool all your own! ⁠⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠⁠⁠⁠

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How to Structure a Controlled Documents System

This week we're chatting document control! An essential tool for getting a controlled documents system up and running, doc control system structure based on a document pyramid, getting approval structures in place and making the best of your forms and templates is what we chat about today. Thoughts on the subject? Want to share your doc control system start up story? Reach out to everydayqualitypodcast@gmail.com! Thanks for listening! Check out ⁠⁠⁠⁠⁠⁠⁠http://www.coqms.com⁠⁠⁠⁠⁠⁠⁠ for helpful tools. Check out the free QMS Notion Templates here: ⁠⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠⁠⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a Bowtie Register tool all your own! ⁠⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠⁠⁠⁠

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5S

5S is the actionable fun stuff that kicks off when an understanding of Waste is in place. This week we talk about Sort, Straighten, Sweep, Standardize, Sustain and how I am unable to commit other words to memory when it comes to this stuff. 5S is a fantastic tool to help eliminate waste in a process and shows up throughout most of the QMS standards we use at work every day. Come listen to our 5S episode and let us know your favorite 5S moments from your career in then comments or at everydayqualitypodcast@gmail.com! Thanks for listening! Check out ⁠⁠⁠⁠⁠⁠http://www.coqms.com⁠⁠⁠⁠⁠⁠ for helpful tools. Check out the free QMS Notion Templates here: ⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a Bowtie Register tool all your own! ⁠⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠⁠⁠⁠

Waste

This week, let's chat about the 8 wastes and my favorite acronymn DOWNTIME. In all caps. Intimidating. The 8 wastes are not actually intimidating, but they are everywhere and once we can learn to see them we can learn to prevent them. We'll talk defects, overproduction, waiting, non-utilzation of talent, transportation, inventory, motion, and extra-processing and how a good ol' Gemba walk can spot the waste in any process. Check out ⁠⁠⁠⁠⁠http://www.coqms.com⁠⁠⁠⁠⁠ for helpful tools. Check out the free QMS Notion Templates here: ⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a Bowtie Register tool all your own! ⁠⁠⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠⁠⁠ Thanks for listening!

Bowtie Risk Register

This week we go over how to use a Bowtie Risk Register for process risks and how to get people talking about risk in the first place. Check out ⁠⁠⁠⁠http://www.coqms.com⁠⁠⁠⁠ for helpful tools. Check out the free QMS Notion Templates here: ⁠⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a Bowtie Register tool all your own! ⁠⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠⁠ Thanks for listening!

RACI Matrix

This week, let's chat about the ever-so-neat tool the RACI matrix. Funny name, barely an acronym, but this is a great addition to any system for control and guidance of project/process/activity level communication. Never not know who to call again! Check out ⁠⁠⁠http://www.coqms.com⁠⁠⁠ for helpful tools like risk register and LSW templates. Check out the free QMS Notion Templates here: ⁠⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠⁠ Download the free Quality Controls and Assurance Tools program here to get a RACI Matrix maker tool all your own! ⁠⁠⁠https://coqms.gumroad.com/l/qualitytools⁠⁠ Thanks for listening!

Communication Matrix

This time we chat about the small but mighty Communication Matrix template! Communication is key and this episode will help unlock doors! Oof. That's cheesy even for me. Check out ⁠⁠http://www.coqms.com⁠⁠ for helpful tools like risk register and LSW templates. Check out the QMS Notion Templates here: ⁠⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠⁠ Download the Quality Controls and Assurance Tools program here: ⁠⁠https://coqms.gumroad.com/l/qualitytools⁠ Thanks for listening!

DMAIC

The DMAIC process offers a formal, repeatable approach to getting improvements in place and processes in control. Let's spend a little bit of time going over the essentials of the concepts and some neat practices that help DMAIC be useful in any situation. Check out ⁠http://www.coqms.com⁠ for helpful tools like risk register and LSW templates. Check out the QMS Notion Templates here: ⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠ Download the Quality Controls and Assurance Tools program here: ⁠https://coqms.gumroad.com/l/qualitytools⁠

Pareto

One of the best Quality management tools is the Pareto chart! This episode, let's check out how work center side option to implement a Pareto Chart that is built in real time and puts data in front of the whole team! Check out http://www.coqms.com for helpful tools like risk register and LSW templates. Check out the QMS Notion Templates here: https://coqms.gumroad.com/l/coqmsnotiontools Download the Quality Controls and Assurance Tools program here: https://coqms.gumroad.com/l/qualitytools

Plan, Do, Check, Act

This episode we're talking about practical examples and execution of the Plan, Do, Check, Act cycle. This is the most powerful tool in the Quality tool belt providing clear direction that we have to do something to get better over time! Thanks for listening! Check out ⁠http://www.coqms.com⁠ for helpful tools like risk register and LSW templates. Check out the QMS Notion Templates here: ⁠https://coqms.gumroad.com/l/coqmsnotiontools⁠ Download the Quality Controls and Assurance Tools program here: ⁠https://coqms.gumroad.com/l/qualitytools⁠