Endpoint Management Today: The BigFix Podcast

HCL BigFix

Endpoint Management Today is a podcast brought to you by Rhonda and James from the BigFix team. Listen in to understand how IT operations and security teams fully automate discovery, management and remediation of endpoints – whether on-premise, virtual, or cloud – regardless of operating system, location or connectivity. Hear from technical experts, customers, thought leaders and more as we bring you new episodes each month. FIND more. FIX more. DO more.

Subscribe Listen in podnodRSS feed Show website

20 episodes
Updated Nov 3, 2023

Episodes20

Newest first

Nov 3, 2023 · 38 min
BigFix Insider Interview: Michelle McGough, BigFix Technical Engagement
Michelle McGough makes a triumphant return to the BigFix team, talks about her path to BigFix, what she loves about the BigFix community and what her current focus is with respect to customer events and other things BigFix! BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Jul 28, 2023 · 29 min
BigFix Product Launch: BigFix User Workspace
We've released a brand new product - BigFix User Workspace! In this episode, we're speaking with Mike Gare, BigFix Product Manager for BigFix Lifecycle and Workspace, and Jason Cordell, BigFix Technical Advisor to learn all about this exciting new offering. This digital workspace management solution improves employees experience, reduces helpdesk calls, improves security and consolidates tools regardless of employee location, connectivity or OS. Additional references: BigFix Workspace Schedule a BigFix Workspace Demo BigFix Workspace Blog BigFix Workspace White Paper BigFix Workspace Launch Webinar BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Jun 14, 2023 · 43 min
BigFix Best Practice Series: Client Settings 301 – Client Settings 301 – Business Use Cases Where You Just Need More
The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This is the third episode of our BigFix Best Practices series on Client Settings, Client Settings 301. In this episode, we’re going to outline some business use cases we’ve encountered in the real world and how we’ve used client settings to streamline and optimize those use cases for our customers. BigFix Client Settings Resources BigFix Client Settings Descriptions - https://help.hcltechsw.com/bigfix/9.5/platform/Platform/Config/r_client_set.html Key Settings to Investigate _BESClient_Resource_PowerSaveTimeout _BESClient_Resource_AccelerateForPendingMessage Sample Data File BigFix Client Settings Script Windows Pending Restart Analysis BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Apr 28, 2023 · 50 min
BigFix Best Practice Series: Client Settings 201 – Managing Client Settings Effectively
The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This is the second of our BigFix Best Practices series on Client Settings, Client Settings 201. We talk about the actual practices you’ll need to understand to effectively manage client settings across your BigFix environment. With the foundations built and best practices for management established, we'll set the stage for client settings business use cases in Episode 36 - Client Settings 301. BigFix Client Settings Resources BigFix Best Practice Series: Client Settings 101 - Client Settings & Why You Should Care About Them BigFix Client Settings Descriptions Sample JGStew Plist Client Settings script for Mac Sample JGStew Install Script for Bigfix Agent for Linux BigFix Relay Podcasts BigFix Best Practice Series: Relay 101 – Getting Started with Relays BigFix Best Practice Series: Relay 201 – Expanding the Relay Infrastructure Base BigFix Best Practice Series: Relay 301 – Advanced Topics in Relay Infrastructure BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Apr 1, 2023 · 29 min
BigFix Best Practice Series: Client Settings 101 - Client Settings & Why You Should Care About Them
The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is focused on a key piece of the BigFix capability – client settings. Client settings sit at the heart of how the BigFix agent behaves and the actions that are taken on the endpoint, relay, or server component. We'll build the foundation, then take you to the next level with client setting management and client settings business use cases in Episodes 35 and 36 - Client Settings 201 and 301. BigFix Client Settings Resources: BigFix Client Settings Descriptions BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Feb 10, 2023 · 27 min
BigFix Training News: BigFix Certifications are Here!
Join us for some exciting news for you #BigFixers out there - the BigFix Certifications Program has returned! Join James and Rhonda as they speak with Kathy Nguyen, lead for BigFix Technical Enablement, as she discusses the process we've followed to get here and all the things YOU need to know in order to prepare and sign up for the newly released HCL Software Certified Professional - BigFix Platform 10 certification. Necessary Links: BigFix Training Home Page HCLSoftware Certification Program BigFix Platform 10 Certification Register at Pearson Vue BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Jan 27, 2023 · 1 hr 10 min
BigFix Insider Interview - James Stewart, BigFix Automation Engineer
James Stewart, or JGStew as he's known on the BigFix Forum, Endpoint Management Today podcast co-host and overall jack of all trades details his journey to BigFix, how a game called Arctic Mud helped him with his typing skills, and tells us what House Robots are. Some links from this episode... Browser, Flash, Java Analysis for Windows Arctic Mud Worth It Endpoint Management Today Episode 31 BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Dec 22, 2022 · 48 min
BigFix Insider Interview - Rhonda Studnick Kaiser, Director of Customer Experience
Rhonda Studnick Kaiser, Director of Customer Experience for BigFix, talks about nearly every topic under the sun, what it's like to be a native Oregonian, and why she came to BigFix and why she loves to advocate for BigFix customers so much! BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Dec 1, 2022 · 43 min
BigFix Insider Interview - John Golembiewski - Director of Engineering and Tech Services for BigFix
John Golembiewski, Director of Engineering and Tech Services for BigFix, joins us in this episode to tell us how he ended up at BigFix, what he thinks is the greatest feature of the tool, and shares his special apple pie recipe! Resources Episode 2 - What is BigFix Again? John's Apple Pie store bought pie crust - don't mess around with this... 1/3 small coffee mug cup sugar 2 spoons from the kitchen drawer of all-purpose flour sprinkle of cinnamon 1 spoon from the kitchen drawer of salt 2 spoons from the kitchen drawer of lemon juice 1 tablespoon lemon juice absolutely NO nutmeg Preheat oven to 425 Directions: Peel apples with fancy peeler Place crust in pie tin and bake for 10 minutes Mix everything else and place in pie crust Put top pie crust on and bake, take out when the outer crust turns dark Remove from oven Let cool Eat pie BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Nov 1, 2022 · 16 min
BigFix Product Launch - Expanded BigFix Software Catalog
There's an exciting new feature that was launched in December 2021 which has been flying a bit under the radar. We've added a whole new suite of extended software patching content for Windows devices. In this episode, James Stewart, John Golembiewski and Rhonda Studnick Kaiser discuss how this new content came about, what it offers, how to get it and keep up on new titles, and how to request new content be added. Additional references: BigFix Webinar: Get More Done with BigFix – Log4J and Extended Windows 3rd Party Patch Content Release - Your Questions Answered BigFix Forum: What is Updates for Windows Apps Extended? BigFix Updates for Windows Apps Extended Demo video BigFix Ideas Portal - Content Requests BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Sep 9, 2022 · 28 min
BigFix Insider Interview - Dan Wolff - Director of Product Marketing for BigFix
Dan Wolff, Director of Product Marketing for BigFix, joins us to describe his journey from a role as a mechanical engineer, developing computing hardware to his role with BigFix, the value of BigFix in an organization, the intersection between IT Operations and Security, and why he'd rather be backpacking rather than doing tech things when not focused on BigFix. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Aug 12, 2022 · 44 min
BigFix Insider Interview - Robert Leong - Director of Product Management for BigFix
Robert Leong, Director of Product Management for BigFix, joins us to describe his journey from integrated circuit designer to product manager, where he sees BigFix going in the future, and all the nerdy things he loves about photography. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Jul 8, 2022 · 27 min
BigFix Product Launch: Insights for Vulnerability Remediation Feature Updates
There's an exciting new release of BigFix Insights for Vulnerability Remediation which JUST came out and we're talking to Aram Eblighatian, BigFix Product Manager, and Liz Thi, BigFix Product Design Lead for the product about what's new and exciting in the release, and how we worked with our customers to deliver a design that's geared to their needs. Additional references: - Episode 13: BigFix Version 10 - One Year In: https://bigfix.buzzsprout.com/1248878/8360421-bigfix-version-10-one-year-in - Demo video: https://www.youtube.com/watch?v=bZ8rqCPoAGw - Learn more on our Product Page: https://www.hcltechsw.com/products/bigfix/ivr-home - Contact BigFix: https://www.hcltechsw.com/bigfix/contact-us - Contact Liz Thi: elizabeth.thi@hcl.com BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
May 23, 2022 · 21 min
BigFix Recap: BigFix Days Americas 2022
The BigFix Community gets together several times a year for BigFix Days Virtual User Conferences. In this episode, we recap the sessions held during BigFix Days Americas held April 19-20, 2022. Resources BigFix Days Americas April 2022 BigFix Days Americas April 2022 Session Replays BigFix Days Sessions Covered: Windows IOT / Raspberry Pi with @Mossman Zero Day content history at BigFix with @JasonWalker Inventory for Containers with @zanesand and Bruce Clayton Fun With Relevance with @brolly33 How to Use the BigFix REST API - BESAPI Python “SDK” with @jgstew Alternate Method to Retrieve Compliance with @DaveT Automated Printer Installation / Uninstallation with @hp3 Generating ServiceNow Tickets with BigFix with Gary Louw and @mschwarz Click the titles above to view the full session recordings with presentations and demos included. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Apr 8, 2022 · 42 min
BigFix Insider Interview - Kristin Hazlewood - VP & GM for BigFix
Kristin Hazlewood, VP & GM for BigFix, joins our podcast to talk about BigFix, being a senior woman leader in the technology field, and what kind of smart home technology passes muster in a house full of kids. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Mar 11, 2022 · 22 min
BigFix Insider Interview - Brian Shorey - BigFixer VP of Engineering for BigFix
Brian Shorey, VP of Engineering for BigFix, tells us how he got involved in technology, how he made it to BigFix, his hopes for the BigFix product, and how he's tackling IOT in car engines! BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Feb 11, 2022 · 57 min
BigFix Best Practice Series: Relay 301 – Advanced Topics in Relay Infrastructure
The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is the third in a series on how to optimize your BigFix relay infrastructure; this one is for those hard core folks who just want to do fun stuff with BigFix and those practitioners who need the advanced stuff to make their capabilities perform in the best possible manner. BigFix Relay Resources BigFix Capacity Planning Guide BigFix Relay Efficiency Blog BigFix Relay Scaling Blog BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Jan 14, 2022 · 40 min
BigFix Best Practice Series: Relay 201 – Expanding the Relay Infrastructure Base
The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is the second in a series on how to optimize your BigFix relay infrastructure, expanding on Episode 20 where we talked about getting started with relays. BigFix Relay Resources BigFix Capacity Planning Guide BigFix Relay Efficiency Blog BigFix Relay Scaling Blog BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Dec 10, 2021 · 18 min
BigFix Best Practice Series: Relay 101 – Getting Started with Relays
The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is the first of a series on how to optimize your BigFix relay infrastructure. We're starting at the beginning here folks, so dive in for the refresher topics or to find out about what you might be missing...even if you're a seasoned pro. BigFix Relay Resources BigFix Capacity Planning Guide BigFix Relay Efficiency Blog BigFix Relay Scaling Blog BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube
Nov 5, 2021 · 48 min
BigFix Insider Interview - Rosario Gangemi - BigFixer Master Architect
Rosario Gangemi, BigFix Master Architect, tells us about coding in hexidecimal, creating a strobe light with solder for him and his friends to party to, and his journey to BigFix. He'll also speak to the exciting new directions the BigFix Product is going in this October 2021 interview. NOTE: We had some trouble recording this episode. The audio quality is not as high as it typically is. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube