Design Mind frogcast

The Serious Side of Playful Design

On this episode of the Design Mind frogcast, we're exploring the serious side of playful design. To guide us through the conversation, we're joined by Jenny Savage, Senior Visual Designer at frog. Jenny shares why it’s hard work to make things not feel like hard work. We also discuss the role of play in design, how creativity can unlock better experiences and why designing for neurodiversity—like designing for any kind of accessibility—makes it better for everybody. Jenny also speaks about AI, dating apps, and why pulling from a deep well of silliness can help create more human experiences. Brought to you by frog, a global creative consultancy. frog is part of Capgemini Invent. (https://www.frog.co) Find episode transcripts and relevant info: https://www.frog.co/designmind/design-mind-frogcast-ep-62-the-serious-side-of-playful-design Download the frog report 'The New Lines of Luxury' (The New Lines of Luxury | frog, part of Capgemini Invent) Host/Writer: Elizabeth Wood, Editorial Director, frog Research & Story Support: Camilla Brown, Editorial Manager, frog Audio Production: Steven Strange

• Transcript

The New Lines of Luxury

Today on our show, we're diving into frog's latest luxury research, drawn from conversations with over 5,000 high-net-worth and ultra-high-net-worth individuals worldwide. Gagandeep Gadri, Managing Director of frog and Anne-Laure Colcy, frog's Global Head of Luxury, unpack five defining trends shaping 2030 and beyond, from the Revenge of Retail to Beauty Shifts and New Frontiers like space tourism and robotics. Then, frog VP Caroline Le Bars sits down with Agnès Roquefort, Global Chief Development Officer, Luxury & Lifestyle at Accor to explore what these trends mean for hospitality, from branded residences to the reimagined Orient Express. It's a rich look at where luxury is headed next. Brought to you by frog, a global creative consultancy. frog is part of Capgemini Invent. (https://www.frog.co) Find episode transcripts and relevant info (Design Mind | Thought Leadership | Reports | Trends | Blogs | frog) Download the frog report 'The New Lines of Luxury' (The New Lines of Luxury | frog, part of Capgemini Invent) Replay Webinar The New Lines of Luxury 2026 Edition, June 22th Host/Writer: Elizabeth Wood, Editorial Director, frog Research & Story Support: Camilla Brown, Editorial Manager, frog Audio Production: Steven Strange

Co-evolving with Physical AI

On this episode of the Design Mind frogcast, we’re exploring what happens when AI moves from the screen into the physical world. To take this leap, we’re joined by John Robins, Head of Physical AI at frog. John defines physical AI as intelligence that un

Live from Milan Design Week

On this episode of the Design Mind frogcast, we ask: how is the physicality of AI expanding into our lives? From eyewear to self-driving cars, AI-powered products of all sizes are increasingly making their way into our worlds. What can we do to ensure we

When Human Connection Meets AI

Today on our show, we welcome Jess Leitch, Head of frog North America, to talk about how design is evolving in an AI-shaped world. Jess also traces her transition from consulting to experimentation-led design, discusses the rise of vibe coding, the openin

Writing the Future of AI

On this episode of the Design Mind frogcast, we welcome Sheldon Pacotti, Technology Director in frog North America to talk using AI to create meaningful connections, the power of the parasocial and defining the line between creepy and cool when it comes t

The Future of Customer Experience

Today on our show, Gagandeep Gadri, Managing Director, frog, joins us to discuss the future of customer experience. We examine the gap between what organizations believe they offer and what customers actually feel they’re getting. Plus, we dive into the r

What Makes a Product Great?

We’re back! And today on our show, Peter Skillman, Global Head of Design at Philips, joins us to discuss the evolution of product design and the role of design leadership. For over a century, Philips has been a global leader in customer-focused innovation

Confronting AI's Prophecy

Today on our show, we’re joined by Thordur Arnason, a Vice President and Global Gen AI GTM Lead at Capgemini Invent. Thordur, a contributor to frog’s recent Futurescape report, is here to help us understand the potential impact this continuously unfolding

Engaging in Our Natural Language

On today’s episode of the Design Mind frogcast, we’re joined by Antonello Crimi, Head of Design on the West Coast, North America at frog, to talk about the shift from app-centric to language-centric technology and the potential for natural, conversation-l

Expanding the C-Suite

Today on our show, we’re sitting down with Kara Pecknold, Vice President of Regenerative Design at frog to talk about the world-changing potential that can take place when we come together and share space—whether it’s around the boardroom table the dinner

The CX Auto Race is On

Today on our show, we’re pulling up at the junction of customer experience and automotive. To drive this conversation forward, we’re joined by Christina Schehl, an Executive Vice President and Head of Germany at frog, part of Capgemini Invent. Christina b

Welcome to the Simulation Mindset World

Today on our show, we’re talking about the creative process at a time of synthetic data and AI-powered simulations. To do this, we’re joined by Jason Severs, Head of Design for frog on the East Coast in North America. Jason is a self-identified ‘skeptical

Building the Future of Loyalty

Today on our show, we’re talking about what it takes to build loyalty by creating long-lasting relationships between brand and consumer. To do this, we’re joined by Christopher Baird, frog’s head of loyalty based in the UK, in conversation with Aaron Mitc

Live from London: Cannes Unwrapped

What does it take to make your mark at the Cannes Lions festival? We asked our experts who attended the 2024 Cannes Lions to share trends and observations from their experience on the ground along the famed croisette. Live from an event in frog's London s

Studio Sessions: Your Consumer Responsibility

Today on our show, we’re diving deeper into last episode’s conversation on consumer responsibility. You’ll soon be listening in on a chat recorded live in London between Bhavesh Unadkat, Vice President of Brand and Marketing UK, frog; Sharon Jiggins, Mana

Serving the Consumer Unconditionally

Most brands will tell you they put the customer first. But how far are they really willing to go? For instance, how many companies make consumer needs priority over the fiscal bottom line? How many brands would be willing to recommend a competitor's produ

Futurescape: Trajectories for Tomorrow

The Futurescape: a place where reality is challenged everyday by the evolution of AI, where the devices we use to measure our sense of wellness might negatively affect our health if we don't unplug every once in a while, and where our relationship with th

Powering Beauty Tech: L'Oréal's Transformation

How has world-class beauty brand L'Oréal, with 115 years of experience selling products on a global scale, transformed itself into a tech powerhouse standing beside tech giants like LG and Samsung? By ushering in the future of Beauty Tech. On this episode

When Creativity Becomes Method Acting

Today on our show, we’re talking about the creative process as a fusion of art, logic and performance. To do this, we’re joined by François Nguyen, Executive Design Director in frog New York. François is a long-time frog and a very accomplished industrial