275: You Don't Have a Time Problem, You Have a Practice Support Problem

What if the reason you're still buried in emails has nothing to do with how many hours are in your day?

Jordin McEntire sits down with Jackie Brown, Global Head of HR at SupportDDS, who spent years working alongside doctors at a DSO with 75 practices and 200 clinicians. She kept seeing the same thing play out. Owners were still managing their own schedules, still answering their own emails, long after they'd outgrown that job. Jackie explains why she built the Executive Excellence Academy to train executive assistants who think ahead of problems instead of just reacting to them, and why SupportDDS holds turnover down to 6.2% when the industry average runs far higher. She breaks down what real support actually looks like, from protecting an owner's priorities to running daily check-ins that keep the whole day on track, and what changes for a practice once that kind of support is finally in place.

🔗Learn more about SupportDDS: supportdds.com

📲Connect on LinkedIn: linkedin.com/showcase/supportdds

🔗Interested in the Executive Excellence Academy? Learn more here: https://eea.zimworx.com/

💡 Running your practice shouldn't feel like survival mode.

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Today's episode is sponsored by SupportDDS, a partner of the DEO.