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Connected with Experian

Experian

Connected with Experian explores how data, AI and technology are reshaping the way businesses make decisions. Hosted by Waseem Mirza, each episode brings together leaders from across financial services, technology and beyond to share real-world stories of innovation, collaboration and impact. From AI-driven lending to the rise of autonomous decisioning, we go beyond theory to uncover how modern data ecosystems are transforming industries. This is a podcast about building smarter systems, stronger partnerships, and greater trust in an increasingly connected world.

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  • 4 episodes
  • Avg 34 min
  • English

Episodes 4

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  • #4
    Wednesday · 42 min

    Will AI ever replace the human doctor? with Sina Kahen

    In this episode of Connected with Experian, Waseem Mirza speaks to Sina Kahen, healthcare technology leader, author and specialist in surgical innovation, about what responsible AI looks like when the stakes are genuinely high. From robotic surgery and physical AI in the operating theatre to preventative care, medical imaging and data quality, this conversation explores how healthcare organisations can adopt new technology without losing sight of patient safety, trust and human judgement. Sina explains how implant-agnostic robotics can give surgeons more flexibility, why accurate and representative training data is essential, and how AI could help healthcare move from reactive treatment towards more personalised and preventative care. The discussion also looks at the ethical questions behind healthcare AI: who owns medical data, how different systems should communicate, why poor-quality data can be dangerous, and whether AI will ever be able to replace the human connection patients rely on at their most vulnerable. In this episode: - How physical AI and robotics are changing surgery - Why human-guided robotic systems can improve consistency - The importance of implant-agnostic technology in healthcare - Where medical robotics could move beyond the operating theatre - How AI could support more preventative and personalised care - Why connected healthcare data matters - The risks of biased and unrepresentative training data - Why poor data quality can produce dangerous outcomes - The importance of transparency, trust and data governance - Why human oversight will remain essential in healthcare - How organisations can approach transformation by identifying real pain points - The three pillars of future healthcare: personalised, preventative and integrated care Memorable takeaway As Sina puts it, healthcare AI is not only about developing better tools. Its success depends on whether the data is accurate, representative and connected, and whether human judgement remains at the centre of patient care. About the guest Sina Kahen is a healthcare technology leader, author and specialist in surgical innovation. He has spent more than 15 years working to bring new medical technologies into clinical practice and has been closely involved in the development of Britain’s first implant-agnostic orthopaedic robotic system for shoulder surgery. His work also explores the intersection of AI, healthcare, philosophy and human wellbeing, with a particular focus on how technology can support better patient outcomes without diminishing the importance of human connection. About the podcast Connected with Experian explores how data, technology and intelligent decisioning are reshaping modern business. Through conversations with leaders across financial services, healthcare and beyond, the series looks at how organisations are building trust, improving outcomes and using innovation responsibly.

  • #3
    July 10 · 40 min

    Is AI democratising creativity? with Matthew Blakemore

    In this episode of Connected with Experian, Waseem Mirza speaks to Matthew Blakemore, CEO of AI Caramba, AI strategist, standards contributor and award-winning creator working at the intersection of technology, business transformation and the creative industries. As organisations race to adopt AI, many are focused on the latest tools and technologies. Matthew argues that the real challenge lies elsewhere: in data foundations, governance, culture and leadership. From large language models and AI agents to enterprise transformation and AI regulation, this conversation explores what businesses need to get right if they want to move beyond experimentation and create lasting value. The discussion also examines the human side of AI adoption, including trust, transparency and the impact AI is having on creative industries such as film and music. Matthew shares why many organisations underestimate the importance of change management, what happens when AI governance fails, and why he believes AI can become a powerful force for creativity and opportunity when used responsibly. In this episode: Why successful transformation starts with foundations, not technology The importance of data quality, governance and AI readiness Why AI adoption often fails when employees are left behind Lessons from real-world AI failures and model drift How organisations can build trust through transparency The role of AI standards and responsible innovation Why AI agents represent both opportunity and risk How AI is changing filmmaking, music and creative production Whether AI can ever replicate human creativity What business leaders should focus on before implementing AI Memorable takeaway As Matthew puts it, organisations that focus on strong data foundations, governance and people will be far better positioned to benefit from AI than those chasing the latest technology without doing the groundwork first. About the guest Matthew Blakemore is CEO of AI Caramba, an award-winning AI strategist, standards contributor and creative technologist. He helped develop the international AI Data Lifecycle Standard and advises organisations on AI adoption, governance and transformation. Alongside his work in enterprise AI, he is also an award-winning creator whose AI-generated films have been nominated at international film festivals. Find out more at: https://aicaramba.ai/ About the podcast Connected with Experian explores how data, technology and intelligent decisioning are reshaping modern business. Through conversations with leaders across financial services and beyond, the series looks at how organisations are building trust, improving outcomes and using innovation responsibly.

  • #2
    June 2 · 30 min

    The Agentic AI Age with Keith Little, Experian

    AI is moving from supporting decisions to helping organisations take action faster, smarter and more safely. In this episode of Connected with Experian, Waseem Mirza speaks to Keith Little, President of Experian Software Solutions, about how agentic AI is reshaping lending, fraud prevention and customer decisioning. From faster credit applications and smarter fraud detection to the future of AI-powered operating systems, Keith explains how Experian is bringing together trusted data, analytics, software and AI to help businesses make better decisions at scale. The conversation explores why trust, auditability and human oversight are essential as AI becomes more autonomous, especially in regulated industries like financial services. The discussion also looks at the practical side of innovation: how businesses can overcome fragmented systems, improve data quality and use AI agents to reduce manual work while keeping control, security and customer outcomes front and centre. In this episode: How Experian is evolving from credit bureau to data technology partner Why trusted data matters more in the age of AI How agentic AI can support lending, fraud and decisioning The balance between automation, regulation and human oversight Why fragmented systems hold businesses back How AI agents can help fraud teams work faster and more effectively What an agentic operating system means in practice Why the future of lending will be more personalised and connected Memorable takeaway As Keith puts it, the real opportunity with AI is not just speed or automation, but bringing intelligence, trusted data and strong guardrails together so businesses can make better decisions safely. About the guest Keith Little is President of Experian Software Solutions, leading global software and platform capabilities across Experian. His work spans analytics, fraud, credit, decisioning, AI and the technologies that help clients build smarter, safer customer experiences. About the podcast Connected with Experian explores how data, technology and intelligent decisioning are reshaping modern business. Through conversations with leaders across financial services and beyond, the series looks at how organisations are building trust, improving outcomes and using innovation responsibly.

  • #1
    June 1 · 26 min

    How AI Is Reshaping Lending with Dan Kellett, Carmoola

    In this first episode of Connected with Experian, Waseem Mirza speaks to Dan Kellett, Director of Lending and Data Analytics at Carmoola, about what that shift looks like in practice. From faster credit decisioning and smarter use of data to fairness, fraud and customer experience, this conversation explores how lenders can move from experimentation to real-world impact. Dan shares how Carmoola is using AI to make car finance faster and simpler, why strong data foundations matter more than ever, and where businesses should focus if they want to turn AI into something genuinely useful for customers. The discussion also looks at responsible innovation: how to balance speed with trust, why human oversight still matters, and what the future of digital-first lending could look like. In this episode: How AI is speeding up model development and decisioning Why data quality matters more than data volume The three key lending decisions: credit, affordability and fraud How customer outcomes should shape AI use cases The role of governance, fairness and human oversight Why legacy organisations can still catch up How AI could help create a more frictionless car-buying experience Memorable takeaway As Dan puts it, the organisations most likely to succeed with AI are not the ones chasing hype, but the ones focused on clear customer outcomes and strong data foundations. About the guest Dan Kellett is Director of Lending and Data Analytics at Carmoola, the UK digital car finance fintech focused on making car buying simpler, faster and more customer-friendly. Find out more at: https://www.carmoola.co.uk/ About the podcast Connected with Experian explores how data, technology and intelligent decisioning are reshaping modern business. Through conversations with leaders across financial services and beyond, the series looks at how organisations are building trust, improving outcomes and using innovation responsibly.

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