#67 Rachel Edenfield of Swell: Care Before the Crisis
Send us Fan Mail This week we sit down with Rachel Edenfield, founder and CEO of Swell — a preventative mental and relational health platform built to make care radically more accessible. A former social worker turned product builder who's raised $1.7M and started by serving warfighters and their families 🎖️, Rachel reframes the whole category: the question isn't "is there an app for mental health," it's whether you can build help for the people least likely to ask for it — and reach them before the crisis, not after. The insight underneath Swell is that most people who need help don't identify as needing it, so the app meets them at the early signals instead — a fight with your partner, "I want to perform at work but can't get motivated" — and quietly applies the kind of clinical interventions you'd get in therapy years earlier. Rachel walks through the mechanics: a proprietary 63-trait archetyping engine, and a "Connections" feature that can predict relationship dynamics (like the pursue-withdraw loop couples fall into) and coach you through them 🧠. She's clear it's not a therapy replacement — even if therapy were free tomorrow, there are only enough U.S. therapists for about 12% of the people who request a session — so Swell works as the tier before a therapist, softening resistance, freeing up clinicians, and escalating to real help when its risk detection flags someone. Then the founder story, which is a saga of its own: a still-active musician raised by a single mom, briefly homeless as a kid, who hustled custom MySpace layouts and once started a Robin-Hood credit-card-processing company to undo her own sales job's markups — before web design, a stint at Lyft through its IPO, and product roles in epidemiology and defense tech. She's refreshingly blunt about the money: 330-plus investors, genuinely terrible timing (SVB's collapse, rising rates, a mental-health VC hangover), landing a TRICARE contract by spotting a C-SPAN hearing and cold-calling a senator's office, and the hard-won conviction that revenue is the only thing that matters — and that founders, not VCs, are the ones creating the value 💸. In this episode: The real question: building help for the people least likely to ask Why "preventative" — catching patterns years before therapy How Swell works: the 63-trait archetyping engine and "Connections" Why software can't (and shouldn't) replace therapy — the 12% shortage Why she started with the military community From social worker to product builder — via MySpace layouts and Lyft The $1.7M raise: 330 investors, brutal timing, and refusing to die Landing a TRICARE contract through a C-SPAN clip and a cold call Fundraising truths: revenue is king, and who really holds the power Building a startup in Louisville instead of on the coasts Find Rachel & Swell: App: Swell in the App Store · getswell.app LinkedIn: https://www.linkedin.com/in/redenfield/ She writes for the startup newsletter The Distill: https://kycombinator.beehiiv.com/ Support the show