

Before AI Comes the Foundation: Building AI-Ready IT with Rakesh Jayaprakash
In this episode of CCN Conversations, host Francois Guay speaks with Rakesh Jayaprakash, Director of Product Management at ManageEngine, about what organizations need to get right before accelerating their adoption of AI. While businesses are moving quickly toward AI, cloud transformation, and automation, Rakesh explains why many organizations are discovering that their operational maturity has not kept pace with their ambitions. The conversation explores the IT foundations required to make AI useful, secure, and reliable, from configuration management and infrastructure visibility to governance, compliance, security, and data quality. Rakesh also discusses why organizations should start with business problems rather than AI solutions, how leaders can balance innovation with security, and why smaller, focused AI projects can provide a stronger path toward meaningful adoption. They also look at ManageEngine's approach to integrated IT management and what Canadian IT leaders, managers, and practitioners can expect from upcoming ManageEngine ITCON events in Quebec City and Vancouver. For organizations asking how to prepare for AI, this conversation offers a practical reminder: transformation starts with getting the foundations right. Listen now and join the conversation.


















