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Business Lab

MIT Technology Review Insights

The Business Lab is a sponsored podcast produced by Insights, the custom content division of MIT Technology Review. The Business Lab podcast features a 30-minute conversation with either an executive from the sponsor partner or a technologist with expertise in a relevant technology area. The discussion focuses on technology topics that matter to today’s enterprise decision-makers. Laurel Ruma, MIT Technology Review’s custom content director for the United States, is the host.

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  • 20 episodes
  • Avg 26 min
  • English

Episodes 20

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  • #107
    July 2 · 26 min

    Building the foundation for an autonomous enterprise

    Artificial intelligence may have captured the public imagination through chatbots and image generators, but some of its most consequential use cases are unfolding far from consumer-facing tools. In industries where physical infrastructure, operational continuity, and safety are paramount, AI is becoming a core operating layer. With its sprawling industrial systems and constant stream of operational data, the energy sector offers a glimpse into what that future could look like.

  • #106
    April 27 · 48 min

    Rebuilding the data stack for AI

    Artificial intelligence may be dominating boardroom agendas, but many enterprises are discovering that the biggest obstacle to meaningful adoption is the state of their data. While consumer-facing AI tools have dazzled users with speed and ease, enterprise leaders are discovering that deploying AI at scale requires something far less glamorous but far more consequential: data infrastructure that is unified, governed, and fit for purpose. That gap between AI ambition and enterprise readiness is

  • #105
    February 16 · 26 min

    Tuning into the future of collaboration

    Intelligent audio and intuitive tools are transforming collaboration from connection to creativity, says Sam Sabet, chief technology officer at Shure, and Brendan Ittelson, chief ecosystem officer at Zoom.

  • #104
    January 26 · 37 min

    The power of sound in a virtual world

    In an era where business, education, and even casual conversations occur via screens, sound has become a differentiating factor. We obsess over lighting, camera angles, and virtual backgrounds, but how we sound can be just as critical to credibility, trust, and connection.

  • #103
    January 5 · 24 min

    The overlooked driver of digital transformation

    When business leaders talk about digital transformation, their focus often jumps straight to cloud platforms, AI tools, or collaboration software. Yet, one of the most fundamental enablers of how organizations now work, and how employees experience that work, is often overlooked: audio. As Genevieve Juillard, CEO of IDC, notes, the shift to hybrid collaboration made every space, from corporate boardrooms to kitchen tables, meeting-ready almost overnight. In the scramble, audio quality often lag

  • #100
    Jul 22, 2025 · 18 min

    Fighting forever chemicals and startup fatigue

    What if we could permanently remove the toxic “forever chemicals” contaminating our water? That’s the driving force behind Michigan-based startup Enspired Solutions, founded by environmental toxicologist Denise Kay and chemical engineer Meng Wang. The duo left corporate consulting in the rearview mirror to take on one of the most pervasive environmental challenges: PFAS. 

  • #101
    Jul 15, 2025 · 15 min

    Building community and clean air solutions

    When Darren Riley moved to Detroit seven years ago, he didn’t expect the city’s air to change his life—literally. Developing asthma as an adult opened his eyes to a much larger problem: the invisible but pervasive impact of air pollution on the health of marginalized communities.  “I was fascinated on why don't we have the data that we need,” Riley recalls, “or why don't we have the infrastructure to really solve these issues, to understand where pollution is coming from, how's it impacting our

  • #99
    Jul 8, 2025 · 26 min

    Building an innovation ecosystem for the next century

    Michigan may be best known as the birthplace of the American auto industry, but its innovation legacy runs far deeper, and its future is poised to be even broader. From creating the world’s largest airport factory during World War II at Willow Run to establishing the first successful polio vaccine trials in Ann Arbor to the invention of the snowboard in Muskegon, Michigan has a long history of turning innovation into lasting impact. Now, with the creation of a new role, chief innovation ecosys

  • #98
    May 27, 2025 · 27 min

    Building customer-centric convenience

    In the U.S., two-thirds of the country’s 150,000 convenience stores are run by independent operators. Mom-and-pop shops, powered by personal relationships and local knowledge, are the backbone of the convenience sector. These neighborhood operators have long lacked the resources needed to compete with larger chains when it comes to technology, operations, and customer loyalty programs.  As consumer expectations evolve, many small business owners find themselves grappling with outdated systems,

  • #97
    Jan 15, 2025 · 38 min

    Fueling the future of digital transformation

    Our topic today is digital transformation, from back office operations to infrastructure in the field like oil rigs, companies continue to look for ways to increase profit, meet sustainability goals, and invest in the latest and greatest technology.  Two words for you: enabling innovation.  My guest is Luis Niño, who is the digital manager of technology ventures, and innovation at Chevron. This podcast is produced in association with Infosys Cobalt.

  • #96
    Oct 16, 2024 · 28 min

    Cloud transformation clears businesses for digital takeoff

    Cloud is revolutionizing airline operations, enabling improved agility, time-to-market, and operational efficiency, according to general manager of IT infrastructure and security at Cathay Pacific, Rajeev Nair.

  • #95
    Jul 17, 2024 · 22 min

    Transforming the energy industry through disruptive innovation

    Our topic today is disruptive innovation in the energy industry and beyond. We use energy every day. It powers our homes, buildings, economies, and lifestyles, but where it came from or how our use affects the global energy ecosystem is changing, and our energy ecosystem needs to change with it. My guest is Nadège Petit, the chief innovation officer at Schneider Electric.

  • #94
    Apr 2, 2024 · 24 min

    Purpose-built AI builds better customer experiences

    Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior product marketing manager at NICE, Michele Carlson.

  • #93
    Apr 1, 2024 · 28 min

    Scaling customer experiences with data and AI

    Integrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice president of product marketing at NICE, Andy Traba.

  • #90
    Feb 21, 2024 · 22 min

    Data at the center of business

    Operationalizing data allows enterprises to optimize decision-making, deliver growth, and improve customer experiences, according to Mark Birkhead, firmwide chief data officer at JPMorgan Chase.

  • #89
    Feb 6, 2024 · 20 min

    Building innovation with blockchain

    Deploying blockchain technology can bolster innovation and create a more secure way to bank, according to Suresh Shetty, the CTO at Onyx by JP Morgan at JPMorgan Chase.

  • #84
    Jan 17, 2024 · 20 min

    Start with data to build a better supply chain

    Successful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager of procurement and supply chain at bp, Raimundo Martinez.

Showing 1–20 of 20 episodes