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Ad Age Insider
Ad Age
Every week, Ad Age Insider helps make sense of what's happening across advertising, marketing and media—and why it matters.
Hosted by Parker Herren, the show features conversations with Ad Age editors and reporters unpacking the stories they're covering, with context, skepticism and perspective beyond the headlines. From shifts in power and strategy to cultural moments shaping the business of brands, Insider connects the dots across the industry.
Subscribe to stay current—and see the industry more clearly.
- 25 episodes
- Avg 14 min
- English
Counted on this page — what you have heard stays on this device, so it is not something the list can be paged by.
- AAYesterday · 8 min
Weekly Report: A plushie data center satirizes AI's environmental toll
Creative studio Basura's satirical "Adopt a Data Center" campaign imagines AI data centers as rescue animals. Plus, Applebee's names BBDO Chicago its new creative agency as CMO Michelle Chin looks to reverse falling same-store sales; Subway casts Will Arnett as America's tempted subconscious in its first campaign from new AOR Martin; OpenAI rolls out chat-based ad formats, tightening advertising's ties to its enterprise business; Parke offers lessons in community-based brand building. Host Parker Herren breaks down what each story means for marketers navigating skepticism toward AI infrastructure, legacy brand reinvention and community-first retail growth. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~Cuddly toy emits the hum of an AI data center in biting satirical campaign ~Applebee's turns to BBDO Chicago in a bid to regain growth ~Subway casts Will Arnett as your 'SUBconscious'—inside the campaign with CMO Jeff Klein ~How OpenAI is connecting ChatGPT ads to its enterprise business—and what it means for brands ~How DTC brand Parke is turning its social-first community into retail growth
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Yesterday · 26 minHow splitting vision from execution powers the sprint model, with X&O | Agencies on Record
Develop the strategic idea, then step back—the client can take it in-house, hand it to another agency or bring X&O back to build it themselves. That's the split that co-founders Brett Banker and Eric Segal say powers their sprint model: five-to-six-day timelines, a top-to-top rule that puts C-level talent in the room from day one and a hard "no" on pitching for free, even against a strong prospect. In Agencies on Record, Ad Age's new quarterly podcast, the pair also break down how their model scales into more complex categories, including an eight-week version built for healthcare's regulatory hurdles. Banker and Segal explain why they've stayed deliberately small—capping the agency at roughly 50 people—even as revenue climbed from $4.2 million in 2024 to more than $8 million in 2025, driven by fixed-fee project work with clients including Coca-Cola and Verizon and talent like Heated Rivalry's Connor Storrie. The duo weigh in on Dentsu's move into the sprint space with its relaunched 360i unit, the challenges of maintaining focus inside a holding company, and why they've trademarked their own answer to the traditional agency-of-record model: what they call "answers on repeat." They also explain their hard line against speculative pitching, even when a prospective client all but promises the win. Dig deeper ~Read the Small Agency Playbook ~Why agencies are adopting sprint models and how they work ~How small agencies choose the right pitches—and prepare to win ~Agency reviews in 2030—24 leaders predict what the marketing pitch process will look like ~CMO Survival Guide: What CMOs want from agencies—3 ways to improve relations
- AASeptember 18 · 6 min
How to bring creators to the brand strategy table | Catch Up
Creators aren't just making content anymore—they're getting pulled into the actual strategy conversation. Ad Age social and influencer marketing reporter Gillian Follett explains how creators are shaping product decisions and campaign direction with brands, not just showing up in the final cut. She also weighs in on the branded-series gold rush (and why most of it isn't landing), a friend-group content format quietly gaining traction, and the one question about AI companies and creator partnerships she's still trying to get answered. Listen to the full conversation on your favorite podcast platform.
- AASeptember 17 · 5 min
Weekly Report: US Open creator backlash exposes brands' event strategy gaps
Viral videos of influencers disrupting US Open matches exposed how many brands still lack clear systems for briefing talent, picking the right creators or vetting whether an event even fits their brand. Plus, WPP is set to retain Coca-Cola's global media, data and technology business but won't compete for its North America media pitch; KFC's new Open House concept restaurant joins a wave of experimental formats as quick service chains test menu, pricing and design ideas before rolling them out at scale; Amazon Ads becomes ChatGPT's biggest ad tech partner, letting marketers reserve ad inventory inside the chatbot; and QuikTrip's Home Bun activation drew more than 230 million views. Host Parker Herren breaks down what each story means for marketers navigating creator accountability, agency fragmentation, experimental innovation and the rise of conversational advertising. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~WPP is set to win Coca-Cola's global agency review ~Inside fast food's big bet on experimental restaurant concepts ~Amazon becomes a new funnel for buying ChatGPT ads ~3 creator event mistakes the US Open exposed—and how to avoid them ~How QuikTrip dreamed up its viral in-stadium MLB hot dog game
- AA#43September 11 · 24 min
Creators are now brand strategists, not just talent, with Gillian Follett
Gillian Follett, social marketing and influencer reporter at Ad Age, breaks down how brand-creator partnerships have evolved in 2026, from creators taking on strategic roles in product development and marketing decisions to equity deals reshaping the influencer economy. The conversation covers creator advisory boards at holding companies, the rise of creator-founded agencies producing social-first branded content and the growing use of livestreaming creators in brand campaigns. It also gets into an emerging trend: brands working with creators to optimize content for AI search tools. Host Parker Herren digs into where traditional, one-off sponsored posts still fit, why influencer fatigue is pushing brands toward more selective partnerships, and what's overhyped in the scripted branded-content boom right now. Subscribe to Ad Age Insider for more conversations that turn Ad Age's reporting into strategy marketers can implement now. Dig deeper on the topics mentioned in this week's episode: ~Subscribe to The Creator Brief by Ad Age! ~A new creator agency with an advisory board model gives talent a seat at the strategy table ~How four friends built a creator business—and landed 30 brand deals in four months ~OpenAI's creator trip fallout—what to do before signing an AI brand deal ~Inside the rise of creator-brand equity deals—and how they're reshaping creator marketing ~4 ways creator-brand partnerships are evolving
- AASeptember 3 · 6 min
Weekly Report: Planters hires Mr. Peanut a fixer without a pitch, and why character-driven branding is back
Planters named Martin, the agency behind the Geico Gecko, its creative agency of record without running a formal review, betting on character-driven branding to sharpen Mr. Peanut's point of view. Plus, Callaway ended its Good Good Golf partnership after a controversial ad, exposing gaps in how brands vet creator-made content; The Trade Desk overhauled Kokai with more visibility into automated ad buying OpenAI, Anthropic, Meta, Microsoft and Google are marketing AI to two audiences at once, exposing a marketing dilemma; and new sunscreen brand Pasty Man is targeting men with a an elderly dancer's backside. Host Parker Herren breaks down what each story means for marketers navigating agency hiring strategy, creator content oversight, ad tech transparency and AI trust building. Subscribe for weekly industry news roundups. Dig deeper on the topics mentioned in this week's episode: ~Planters hires Martin to help Mr. Peanut win the protein wars ~Callaway controversy reveals gaps in how brands review creator ads ~The Trade Desk is overhauling its ad-buying platform—here's what marketers need to know ~Why AI CMOs have a problem that goes beyond advertising ~Pasty Man uses a 90-year-old butt to make its case for sunscreen
- AAAugust 28 · 7 min
Will the AI marketing bubble burst? | Catch Up
Catch the full conversation: https://adage.substack.com/p/ai-is-all-over-earnings-calls-ai Ad Age's senior tech editor Garett Sloane joins Parker to answer the question everyone's asking: is the AI bubble about to pop, or are we still just getting started? They get into AI search (AEO), the OpenAI-vs-Google power struggle, and why Garett thinks holograms are the next big sleeper trend—plus a chatbot customer service story gone hilariously wrong.
- AAAugust 27 · 6 min
Weekly Report: YouTube raises the bar for creator payouts
YouTube is doubling the watch time and engagement thresholds creators need to qualify for its Partner Program starting February 2027, a shift that matters less than it sounds since brands are already striking direct deals with creators regardless of their eligibility status. Plus, The Variable acquired Gen Z and Gen Alpha-focused agency Carson+Doyle; Athleta launched "My World, My Rules," aiming to reverse a sales decline; Nielsen will begin applying Latency Adjusted DASH Universe Estimates to its Big Data Plus Panel currency, changing how TV and streaming viewing gets weighted; and Spotify and Uncommon New York turned real user playlist titles into outdoor ad headlines across New York, Miami, and Los Angeles. Host Parker Herren breaks down what each story means for marketers navigating creator partnerships, agency M&A, TV measurement shifts and brand repositioning. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~The Variable acquires a Gen Z marketing agency—behind the move ~Athleta's first campaign with Invisible Dynamics underscores its female-first brand identity ~Nielsen announces latency tweaks for DASH universe estimates ~How YouTube monetization is changing for the platform's smaller creators ~Spotify features users' playlist titles as headlines in witty OOH campaign
- AA#42August 21 · 28 min
AI is all over earnings calls. AI ROI isn't, with Garett Sloane
Ad Age senior tech editor Garett Sloane unpacks why AI dominates earnings calls at companies from Meta and Google to Colgate-Palmolive, Amazon and Booking Holdings even if it's not yet moving the bottom line for most. The conversation covers AI search and chatbots reshaping consumer discovery, ChatGPT's ad business outlook, agentic commerce experiments and the slow, standards-limited rollout of agentic ad buying across PubMatic, Criteo and Magnite. Sloane and host Parker Herren discuss where the AI hype-to-results gap is widest, and why even the companies racing forward are still working with incomplete data on what's actually working. They dig into why ChatGPT ad spend remains experimental, what a real agentic buying breakthrough would take and the state of the "AI bubble" conversation. Subscribe to Ad Age Insider for more conversations that turn Ad Age's reporting into what marketers actually need to know. Dig deeper on the topics mentioned in this week's episode: ~AI is reshaping ad infrastructure but hasn't boosted company results just yet ~ChatGPT beefs up ad measurement, but gaps remain for buyers ~Amazon's AI shelf—what brands must do to compete for visibility
- AAAugust 20 · 7 min
Weekly Report: PepsiCo's AI agency review signals a shift from experiments to infrastructure
This week: PepsiCo is running a global agency review focused on building out AI marketing capabilities, with Omnicom, Accenture, Deloitte, and Publicis Sapient all vying for the assignment. Plus, Google enlists creatives Susan Credle, Tiffany Rolfe and Jayanta Jenkins to make AI-generated ads using Flow and Gemini to shift industry sentiment on AI; OpenAI's CMO for business argues ChatGPT is letting non-marketers like engineers make ads; Kick launches Kick Ads with tiered brand suitability controls, betting advertisers will trust its content moderation despite past controversy; and Garage Beer and Liquid Death team up on a music video and pee-collection stunt urging fans to help cool AI data centers, with Jason Kelce starring. Host Parker Herren breaks down what each story means for marketers navigating AI's shift from hype to operational strategy, creative trust in generative tools, platform brand safety and the culture war brewing around AI. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~PepsiCo is conducting an AI marketing transformation review ~3 top creatives made AI spots with Google—will they help ease the stigma? ~OpenAI's business CMO says with ChatGPT everyone's a marketer ~How Kick is addressing brand suitability for cautious buyers ~Garage Beer and Liquid Death want you to cool AI data centers—with your pee
- AAAugust 13 · 7 min
Weekly Report: Dollar Tree shifts to emotional branding as it eyes $1 billion in untapped sales
Dollar Tree named independent agency Tombras its first-ever creative agency of record ahead of a September brand campaign—what it reveals about the shift from performance marketing to full-funnel brand building. Plus, Quality Meats co-founders launched cannabis beverage Herb Light, using retro beer nostalgia to help THC drinkers understand dosage before they try it; OpenAI expanded ChatGPT's ad infrastructure with new partners including Kochava, though brand safety and independent verification tools are still missing; creator economy veterans launched JERi, a new agency built to give creators a seat at strategy and planning instead of just execution; and Columbia Sportswear closed its eight-month flat earth campaign with adam&eve/TBWA, handing out consolation gift cards after no one could prove the earth is flat. Host Parker Herren breaks down what each story means for marketers navigating full-funnel brand building, emerging ad measurement channels, and the creator economy's shift toward strategic partnership. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~Dollar Tree chooses Tombras as its first creative agency of record ~Quality Meats founders move into cannabis—inside their Herb Light launch ~ChatGPT beefs up ad measurement, but gaps remain for buyers ~A new creator agency with an advisory board model gives talent a seat at the strategy table ~Columbia Sportswear calls off 'Expedition Impossible' but has consolation prizes for Flat Earthers
- AA#41August 7 · 30 min
The consumer trends marketers can't ignore this fall, with Erika Wheless
Erika Wheless, consumer culture and brand behavior reporter at Ad Age, breaks down the consumer trends shaping the back half of 2026, and how they connect to the brands gaining the most ground with Gen Z. The conversation covers why credibility is starting to matter more than authenticity, with audiences favoring "frontline authority" voices—actual employees and experts—over traditional influencer marketing, plus AI's growing role in that shift. It also digs into Gen Z's renewed appetite for physical ownership, from DVDs and game cartridges to novelty popcorn buckets and dumb phones, and why that's less nostalgia than a response to rising costs. Host Parker Herren presses Wheless on what's driving purchase decisions among older Gen Z shoppers now managing real budgets, and which brands—AliExpress, Aldi, Longhorn Steakhouse among them—are winning by leaning into affordability and collectible, shareable experiences. Subscribe to Ad Age Insider for more conversations translating Ad Age's reporting into insight you can actually use. Dig deeper on the topics mentioned in this week's episode: ~4 consumer trends for brands to watch in the second half of the year ~20 brands catching Gen Z's attention right now and how they are doing it ~20 brands catching millennials' attention right now ~Movie marketing for the TikTok generation—how theater chains are trying to reach Gen Z ~Buy tickets to Ad Age's Business of Brands conference ~Listen to Ad Age's Marketer's Brief podcast
- AAAugust 6 · 6 min
Weekly Report: McDonald's admits its promotional calendar backfired
This week on Ad Age Insider's Weekly Report: McDonald's opens up about how an overloaded promotional calendar, stacking a K-pop Demon Hunters tie-in, value messaging, beverage launches, and a FIFA World Cup push, confused customers and dragged down second-quarter sales, and what it reveals about the real cost of promotional saturation and the discipline brands need to know what to cut. Plus, the Martin Agency wins Subway's creative account after pitching a single "brutally simple" idea in its final review; Yahoo Sports leans on Robert Griffin III and BBDO for a college fantasy football push as part of its broader brand revival; Japan Airlines starts running paid ads on ChatGPT and adopts "share of model" as a new visibility metric as AI search reshapes travel discovery; and Lemonade and Cash Studios reward safe drivers in Texas with a message board that only lights up for cars going the speed limit. Host Parker Herren breaks down what each story means for marketers navigating promotional overload, long-term brand platforms versus campaign-by-campaign thinking, authentic talent partnerships, and the shift from clicks to AI visibility as a marketing metric. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~McDonald's rethinks crowded promotional calendar ~Martin wins Subway's creative account ~Inside Robert Griffin III's back-to-school Yahoo College Fantasy Football ad ~How Japan Airlines will track its new ChatGPT ad strategy ~Lemonade's 'Slow Sign' salutes the 10% of Texans who drive the speed limit ~Vote for the best campaign of July 2026
- AAJuly 30 · 7 min
Weekly Report: Creators are betting on equity over paid partnerships
This week on Ad Age Insider's Weekly Report: creators like Alix Earle are increasingly chasing equity stakes instead of traditional brand deals, and what it reveals about creators becoming long-term business partners rather than just marketing assets. Plus, Popeyes names Stagwell's Anomaly as its new U.S. Creative Agency of Record following a sales decline and roster overhaul; Equinox pulls an AI-generated out-of-home ad after Asian creators call out racist and sexist stereotypes; Apple quietly expands its ad terms to run beyond its own properties and rolls out an AI-powered bidding tool; and Lego and Olivia Rodrigo launch a global scavenger hunt built around Lego vinyl records. Host Parker Herren breaks down what each story means for marketers navigating creator ownership models, AI representation risks in campaign production, agency roster overhauls, and the tension between privacy positioning and ad revenue growth. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~Inside the rise of creator-brand equity deals—and how they're reshaping creator marketing ~Popeyes names Anomaly its US creative agency as part of a broader roster overhaul ~Equinox pulls AI ad after creators call out racist Asian stereotypes ~How Apple's ads business could move beyond the App Store and its other properties ~Lego and Olivia Rodrigo send fans on a brick-built vinyl treasure hunt
- AA#40July 24 · 28 min
Small Agencies are Winning Business with these 2026 Moves, with Judy Pollack, Brian Bonilla and Ewan Larkin
The leaders of the 2026 Ad Age Small Agency Awards—Judy Pollack, Brian Bonilla and Ewan Larkin—break down what actually separated this year's winners from the pack. They dig into why small shops are ditching billable hours for outcomes-based and equity models and how agencies like Conscious Minds and Zambezi rebuilt their entire structures to compete at scale. They also talk about why social-first, technology-driven creative work, from CAPTCHA microsites to intern jackets, is what's winning clients over right now. Tune in for the full breakdown of consolidation, reinvention and what clients are actually paying for in a leaner ad economy. Host Parker Herren presses the judges on where the industry goes next: expect more shops merging into "super indies," pitches built around certainty rather than promises and creative-first agencies pushing into media and production to avoid getting boxed into one lane. Listen to hear what it takes to survive—and win—as a small agency in 2026. Subscribe to Ad Age Insider so you don't miss what's next. Dig deeper on the topics mentioned in this week's episode: ~See the winners of Ad Age's 2026 Small Agency Awards ~Read Ad Age's Small Agency Playbook ~Apply to join Ad Age's Small Agency Network ~Listen to the Marketer's Brief podcast
- AAJuly 23 · 7 min
Weekly Report: Taco Bell's trust test during cyclosporiasis crisis
This week on Ad Age Insider's Weekly Report: Taco Bell's Cyclospora outbreak and what it reveals about crisis communications, food safety, and brand trust. Plus, four Madwell alumni launch independent agency Five Cherries; ChatGPT's advertising platform shifts toward conversion-based pricing; creators Grant Gibbs and Ashley Gill talk brand partnerships without sanitizing their content; and Plato's Closet's immersive back-to-school campaign with agency Tombras. Host Parker Herren breaks down what each story means for marketers navigating food safety and crisis response, the shift toward senior-led independent agencies and creator partnerships built on trust over reach. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~How the cyclosporiasis outbreak is testing Taco Bell's brand ~Four former Madwell executives launch their own agency ~How ChatGPT advertising works now—and what marketers still need ~'A Twink and a Redhead' on landing brand deals without sanitizing their risqué comedy ~Plato's Closet built a high school hall inside a store for kids to test their outfits
- AAJuly 16 · 6 min
Weekly Report: Starbucks' Culture Play, Predictive AI Targeting, Emmy-Nominated Ads
This week on Ad Age Insider's Weekly Report: Starbucks leans into culture over explanation with its 'Pink Energy' platform, built around the fan-favorite Pink Drink. Gary Vaynerchuk takes a personal stake in affiliate marketing agency Paul Street. Forward deployed engineers are embedding directly in agencies for AI development. Bayer tests predictive AI targeting that outperforms standard demand-side platform benchmarks. And the 2026 Emmy nominees for Outstanding Commercial include Apple, Nike, Adidas, Coinbase and Levi's. Host Parker Herren breaks down what each story means for marketers navigating AI adoption, affiliate marketing growth and culture-first branding. Subscribe for weekly industry news roundups, plus biweekly deep-dive conversations with Ad Age reporters. Dig deeper on the topics mentioned in this week's episode: ~Starbucks builds a summer platform around Pink Drink ~Gary Vaynerchuk on why he's investing in an affiliate marketing agency ~How brands get more from AI with forward-deployed engineers ~How Bayer's head of media is using AI-powered predictive targeting and navigating AI search ~Adidas, Apple, Coinbase, Levi's and Nike earn Emmy nominations for best ad
- AA#39July 10 · 25 min
2026 ad budget check-in: where media money's moving, with Brandon Doerrer
Ad Age Media Reporter Brandon Doerrer gives a midyear check-in on 2026 ad spend, and breaks down the insights behind the data. He gets into why budgets are holding steady despite the economic pressure, what's happening in the upfronts (Disney's ask was a lot higher than buyers wanted to pay) and why streaming—not linear—is the thing keeping TV's growth numbers alive. Hear more on growth in gaming advertising, Netflix and Omnicom's new AI targeting partnership and the complex shift in search. Plus, how World Cup marketing spend has impacted 2026 budgets. Dig deeper on the topics mentioned in this week's episode: ~More on third quarter media buying trends ~How brands are using AI to solve data challenges ~EA's head of ads on video game brand integrations ~Listen to Ad Age's Marketer's Brief podcast
- AAJuly 9 · 6 min
Weekly Report: How 2 indie shops beat larger rivals for a $550M account
This week on Ad Age Insider's Weekly Report: how two indie agencies—Butler, Shine, Stern & Partners and Canvas Worldwide—beat holding company giants Stagwell and Publicis for California Lottery's $550 million account. Plus Meta's marketing shake-up as Chief Marketing Officer Alex Schultz moves into a new chief data officer role and Denise Moreno takes over amid Meta's AI race against Google, Microsoft, Amazon, OpenAI and Anthropic. And why brands are underestimating 50-plus consumers; how e.l.f. Beauty, L'Oréal and Tarte are winning at AI adoption; and Windhoek Beer's anti-AI ad campaign. Dig deeper on the topics mentioned in this week's episode: ~BSSP and Canvas land California Lottery's $550 million account ~4 ways to reach older consumers ~Meta switches CMOs ~Why beauty brands are ahead of the curve with AI ~Man born with extra fingers stars in anti-AI campaign