Sign inOpen the app
YPO Technology Network AI Brief

Graded by Clients, Cloned by Criminals

June 29 · 8 min · Season 1 · Episode 96 · 8.4 MB
0:00-8:44

Streams straight from the publisher. PodNod never proxies or re-hosts episode audio.

Open in PodNod

For two years, AI was an internal project you rolled out at your own pace. This week, two stories say that era is over: your clients are using AI to grade you, and criminals are using it to rob you.

In this episode:

  • Graded by your clients. Thomson Reuters finds roughly $143 billion of professional-services revenue is under active reconsideration, with only 6% of clients satisfied that their providers deliver on AI and 78% calling it essential. The move: audit whether your clients can actually feel your AI, and arm your best people first.
  • Cloned by criminals. Deepfake CFO video calls are wiring real money out of real companies: one finance team sent $25.6 million after a call where every other participant was an AI fake. US deepfake-fraud losses tripled to $1.1 billion last year. The move: a one-page out-of-band verification rule for wire approvals.

Hosted by Stephen Forte.