WSJ Tech News Briefing

State Farm’s AI Reckoning

July 10 · 12 min · Episode 3094 · 12.3 MB
0:00-12:17

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State Farm is overhauling the way it sells insurance as it embraces artificial intelligence. WSJ insurance reporter Jean Eaglesham explains why the changes have sparked backlash from agents and customers. Plus, WSJ columnist Christopher Mims explains why tech companies' water usage disclosures don't always tell the full story. Imani Moise hosts.


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