User Experience with David Tsai WizardCast 111

Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast What is User Experience and why is it important to us as Admin and Devs? Show Overview 0:00 I give up! 1:31 Introduction 2:31 Joke 3:36 David Tsai User Experience Lead for IdeaExchange at Salesforce 4:42 What is User Experience 5:35 Difference between End User and Customer 9:40 A storied difference to solving problems. Story-driven problem statements 15:00 Salesforce Relationship design 23:50 The User Experience journey for Prioritization on the IdeaExchange 39:43 Continuous improvement 49:25 Outro 51:20 Post Outro Book recommendations Competing Against Luck Links in This Show Relationships by Design - Salesforce Better Build with Ux Trailhead App Design and Prototyping Trailhead FEEDBACK You can ask your questions, make comments, bad jokes, and your requests! Contact Us via Website https://thewizardnews.com/wizardcast_home/contact-us-wizardcast Leave a Voicemail 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email wizardcast@thewizardnews.com HELP US SPREAD THE WORD! We'd love it if you could please share #WizardCast with your twitter followers. Click here to post a tweet! Amazon Alexa Skill - REVIEW US ON APPLE PODCASTS! Review Us Support the show! WizardCast Merchandise Store Shop On Amazon Libsyn podcast hosting: Get a free month with promo code: podmagic Other Ways To Support Participate In The Show! Share an IdeaExchange idea for our Ideas Highlight episodes! http://bit.ly/ideahighlight Ways to subscribe to The WizardCast Click to Subscribe via iTunes/Apple Podcasts Click to Subscribe via Google Podcast App Click to Subscribe via Stitcher Subscribe via RSS music & sound effects https://freesound.org/ Audio and Music provided by: Cherry (Instrumental Version) (Josh Woodward) / CC BY 4.0 Sounds from: http://www.freesfx.co.uk episode!