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Within the Trenches · September 16 · 1 hr 25 min

Within the Trenches Ep 671

Episode 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN. This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – The progress and challenges of ride-alongs, staffing, and cross-training in modern dispatch centers How Ashley transitioned from dispatcher to supervisor and her strategies for building a positive team culture Mental health struggles, the importance of self-care, and the impact of therapy on career sustainability Changes in training new dispatchers and the shift toward a more supportive, inclusive atmosphere Real-life critical incidents, including officer-involved shootings, and their lasting effect on perspective and practice If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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Episode 671 features Ashley, your friendly neighborhood 911 dispatcher out of Elkhart City, IN.

This episode is sponsored by RapidSOS - Facebook | LinkedIn | X | Web

Episode topics –

  • The progress and challenges of ride-alongs, staffing, and cross-training in modern dispatch centers

  • How Ashley transitioned from dispatcher to supervisor and her strategies for building a positive team culture

  • Mental health struggles, the importance of self-care, and the impact of therapy on career sustainability

  • Changes in training new dispatchers and the shift toward a more supportive, inclusive atmosphere

  • Real-life critical incidents, including officer-involved shootings, and their lasting effect on perspective and practice

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

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