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Think Fast Talk Smart: Communication Techniques

How To Speak Up — When You Don’t Want To | From TED Business

April 30 · 16 min · 15.5 MBBonus
0:00-16:10

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What stops you from speaking up when it matters most?

This week on Think Fast Talk Smart, we’re featuring a special episode from TED Business. Healthcare leader Sarah Crawford-Bohl offers a practical, compassionate framework to have difficult conversations with clarity and heart — and shows how it can lead to stronger teams and real impact.


TED Business is a podcast from TED that offers you a new idea and perspective for any business conundrum — whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life — because business evolves every day, and our ideas about it should, too. Listen wherever you get your podcasts or here.

Episode Reference Links:

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Chapters:

  • (00:00) - Introduction
  • (00:59) - If Not You, Then Who?
  • (02:14) - The Cost of Silence
  • (03:38) - Avoiding Conflict at Work
  • (04:33) - Why Speaking Up Matters
  • (05:43) - Building Courage Through Practice
  • (06:53) - A Moral Compass for Conversations
  • (10:14) - Handling Tough Feedback
  • (14:04) - QORC Apology Framework
  • (15:54) - Conclusion

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