Think Fast Talk Smart: Communication Techniques

21. Words Matter: How to Make Your Communication Inclusive

Oct 9, 2020 · 20 min · 20.0 MB

0:00-20:36

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What way can the language we use reinforce existing stereotypes and biases?

In this episode of Think Fast, Talk Smart, Sarah Soule, Senior Associate Dean and Professor of Organizational Behavior sits down with lecturer and host Matt Abrahams to discuss how even the details of our word choice can shape culture, for better or worse.

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