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Decisions about who to hire, promote and reward shape organisational performance, culture and fairness. For decades, we have heavily relied on intuition. As data and AI become more embedded in the workplace, leaders face a critical question: how should evidence and human judgement work together in people decisions?
Sergei Guriev, Professor of Economics and Dean of London Business School, is joined by Isabel Fernandez‑Mateo, Adecco Professor of Strategy and Entrepreneurship at London Business School, and Khyati Sundaram, Founder of Applied.
Together, they explore how data, analytics and artificial intelligence are reshaping people management across the employee lifecycle. Drawing on academic research and real‑world experience, the conversation examines how AI is changing behaviour for both employers and candidates, and why leadership judgement, context and trust still matter more than ever.
Watch the episode to understand:
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Why intuition‑driven people decisions often reinforce bias rather than predict performance
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How AI is transforming hiring and why it is creating new challenges for employers
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Where data improves fairness and outcomes, and where human judgement must still lead
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What responsible, evidence‑based people management looks like in practice
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