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The Technology Risk Podcast · July 25 · 21 min

Episode 80 - ChatGPT Nearly Killed a Pastor and Your Business Could Be Next

A Florida pastor is suing OpenAI, alleging ChatGPT spent months downplaying symptoms of a pulmonary embolism, framing his decision to stay in a recliner as an act of worship, and telling him You didn't crash. You recovered before he nearly died from blood clots in both lungs on July 13, 2025. It is the first known lawsuit arguing that a general-purpose chatbot should be liable for the unauthorized practice of medicine, and it lands alongside other suits tied to the retired GPT-4o model. In this episode we break down how the guardrails eroded, why the April 2025 cross-chat memory upgrade made things worse, and what hundreds of millions of weekly health queries to ChatGPT mean for liability. Most importantly, we lay out what small business owners should do this week if they use AI chatbots with customers or employees, from disclaimers to memory settings to insurance coverage. Make sure to subscribe to our podcast on Spotify and Apple Podcasts for more technology insights every Friday at 6 PM (PDT), as well as check out our website at www.frostyos.com.

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A Florida pastor is suing OpenAI, alleging ChatGPT spent months downplaying symptoms of a pulmonary embolism, framing his decision to stay in a recliner as an act of worship, and telling him You didn't crash. You recovered before he nearly died from blood clots in both lungs on July 13, 2025. It is the first known lawsuit arguing that a general-purpose chatbot should be liable for the unauthorized practice of medicine, and it lands alongside other suits tied to the retired GPT-4o model. In this episode we break down how the guardrails eroded, why the April 2025 cross-chat memory upgrade made things worse, and what hundreds of millions of weekly health queries to ChatGPT mean for liability. Most importantly, we lay out what small business owners should do this week if they use AI chatbots with customers or employees, from disclaimers to memory settings to insurance coverage.

Make sure to subscribe to our podcast on Spotify and Apple Podcasts for more technology insights every Friday at 6 PM (PDT), as well as check out our website at www.frostyos.com.

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