The Strong Towns Podcast

Why Persuasion Fails When You Lead With Data

April 20 · 45 min · Episode 699 · 43.6 MB
0:00-45:20

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Good arguments fail when they ignore how people feel. Chuck Marohn and Joshua Bandoch talk through using empathy, ethical persuasion, and values-based stories with everyone from public works directors to concerned residents. Their examples reveal why understanding fears and incentives often matters more than another chart or study.

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