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The Resilient Recruiter

Why This Recruitment Firm Guarantees Every Placement for 12 Months, with Jessica and Lewis

March 11 · 1 hr 12 min · Episode 304
0:00-1:12:11

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A 12-month guarantee on every placement. That's almost unheard of in recruitment.
Most agencies offer three months. Some stretch to six. Lewis Waitt and Jessica Multhauf guarantee their hires for an entire year, and more than 90% of their placements are still in the role after 12 months.
That level of confidence doesn't come from luck.
It comes from a recruiting process built very differently from most agencies.

Aliniti didn't start as a recruitment firm. It began as an HR and organizational development consultancy working closely with privately held and family-owned businesses. Recruiting came later, growing naturally from long-term advisory relationships with clients who needed help hiring.
That consulting-first approach changes everything, from how they define the role, to how they run the search, to what happens after the candidate starts.

In this episode, we break down:

* Why Aliniti offers a 12-month guarantee on every placement
* How their consulting background changed the way they recruit
* The 90-minute role clarity session they run before every search
* Why recruiters should stay involved long after the candidate starts
* How multiple service lines create stability in a recruitment business
* How long-term advisory relationships turn into consistent search work

If you want to differentiate your recruitment firm and build deeper client partnerships, this episode shows how.

*Timestamps*

Chapters

  • 00:00:00 Intro
  • 00:03:09 How Aliniti started and why recruiting grew out of HR consulting
  • 00:06:37 Lewis joins the firm as the founder's son-in-law
  • 00:09:29 Jess's path from opera singer to recruitment leader
  • 00:13:30 The "four-leg chair" business model
  • 00:15:52 The retained HR model that stabilised the business
  • 00:19:31 Why deep client knowledge improves search outcomes
  • 00:28:24 The role clarity process before every search
  • 00:33:49 Handling unrealistic salary expectations and "purple squirrel" briefs
  • 00:38:56 Why Aliniti offers a 12-month guarantee
  • 00:45:37 The onboarding process that improves retention
  • 00:57:57 Vision for the next three years
  • 01:01:00 Why the firm uses profit sharing instead of commission

*Not sure what's slowing your agency's growth?*
Take the free Seven Figure Freedom Scorecard: 👉 https://recruitmentcoach.com/scorecard
Trusted Voice Video – build authority through consistent short-form content: 👉 https://recruitmentcoach.com/video

*Sponsor*
Recruiterflow – the AI-first operating system for recruitment agencies and executive search firms. Recruiterflow combines a powerful ATS and CRM with AI built directly into your workflows, helping recruiters focus on conversations and decisions while the system handles the heavy lifting. 👉 https://recruitmentcoach.com/recruiterflow

*Resources Mentioned*
Aliniti: https://www.aliniti.com
Lewis Waitt: https://www.linkedin.com/in/lewiswaitt/
Jessica Multhauf: https://www.linkedin.com/in/jmulthauf/

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