
The Doctor Was Brilliant. I Almost Left Before I Met Him.
transcript
show notes
One of the best specialists I've come across, genuinely excellent, empathetic, gave me 45 minutes and complete clarity. And I nearly walked out before I ever met him.
In this episode, I walk you through a real specialist practice; from the car park, to the front desk, to the waiting room — the 45 minutes before the consult that the specialist himself never sees. What most people would notice is a front desk that needs some polish. What I noticed is something much bigger: the most valuable asset in the entire building, quietly being devalued by the cheapest parts around it.
If you've ever wondered why a brilliant clinician can still end up with an average online reputation, this episode is your answer.
Curious how your own practice stacks up? Take the free Practice Pulse Diagnostic: https://forms.gle/9aGnZfMK6ubVrHGx5