The Botched Software Update That Cost $600 Million

Sonos, the high-end speaker company, continues to reel from its disastrous app update last May. The company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. WSJ’s Ben Cohen explains. 

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Further Listening:

- The Glitch That Crashed Millions of Computers 

- The Snowballing Problems at Vail Resorts 

Further Reading:

- The $500 Million Debacle at Sonos That Just Won’t End 

- Sonos Finally Hits the Hard Reset Button 

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