0:00-16:58
Streams straight from the publisher. podnod never proxies or re-hosts episode audio.
Last year, Old Navy overhauled its women’s clothes to make sizing more inclusive. But then its sales started falling. WSJ’s Suzanne Kapner unpacks why the company’s plan to reach more customers didn’t work.
Further Reading:
- Old Navy Made Clothing Sizes for Everyone. It Backfired.
- Old Navy to Scale Back Its Inclusive Sizing Strategy
Learn more about your ad choices. Visit megaphone.fm/adchoices