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The ITSM Practice: Elevating ITSM and IT Security Knowledge · Tuesday · 13 min

Your SOC Stops at the Firewall. Should It? - Part 2

What happens when a cyber-physical threat crosses Cybersecurity, Physical Security, Facilities and IT Operations? This episode explores how SOC teams can correlate signals, establish incident ownership, define escalation thresholds and build a unified operating model to protect critical infrastructure and business services. In this episode, we answer to: If Physical Security sees one part of an attack and the SOC sees another, who sees the whole threat? When multiple departments are involved in the same security event, who owns 100% of the incident and its outcome? How should organizations respond to cyber-physical threats before they cause an outage, compromise or business impact? Resources Mentioned in this Episode: Le Monde website, article "France scales up anti-drone measures to industrial level as threat rises", link https://www.lemonde.fr/en/economy/article/2026/03/10/france-scales-up-anti-drone-measures-to-industrial-level-as-threat-rises_6751296_19.html ABJ Academy website, article "Can Private Security Shoot Down Drones?", link https://abjacademy.global/drone-blog/can-private-security-shoot-down-drones/ GOV.UK website, article "£1.85 million competition launched to counter illegal UAS use around prisons and sensitive sites", link https://www.gov.uk/government/news/185-million-competition-launched-to-counter-illegal-uas-use-around-prisons-and-sensitive-sites Frost & Sullivan website, report "Dedrone Final Report", link https://www.frost.com/wp-content/uploads/2025/08/Dedrone-Final-Report.pdf Dedrone website, page "Critical Infrastructure", link https://www.dedrone.com/industry/critical-infrastructure C-UAS Hub website, article "Telecom Giant Orange Enters Counter-Drone Market with ‘As-a-Service’ Model", link https://cuashub.com/en/content/telecom-giant-orange-enters-counter-drone-market-with-as-a-service-model/ Connect with me on: LinkedIn: https://www.linkedin.com/in/theitsmpractice/ Website: http://www.theitsmpractice.com And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security. Credits: Sound engineering by Alan Southgate - http://alsouthgate.co.uk/ Graphics by Yulia Kolodyazhnaya

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What happens when a cyber-physical threat crosses Cybersecurity, Physical Security, Facilities and IT Operations? This episode explores how SOC teams can correlate signals, establish incident ownership, define escalation thresholds and build a unified operating model to protect critical infrastructure and business services.


In this episode, we answer to:

If Physical Security sees one part of an attack and the SOC sees another, who sees the whole threat?

When multiple departments are involved in the same security event, who owns 100% of the incident and its outcome?

How should organizations respond to cyber-physical threats before they cause an outage, compromise or business impact?


Resources Mentioned in this Episode:

Le Monde website, article "France scales up anti-drone measures to industrial level as threat rises", link https://www.lemonde.fr/en/economy/article/2026/03/10/france-scales-up-anti-drone-measures-to-industrial-level-as-threat-rises_6751296_19.html


ABJ Academy website, article "Can Private Security Shoot Down Drones?", link https://abjacademy.global/drone-blog/can-private-security-shoot-down-drones/


GOV.UK website, article "£1.85 million competition launched to counter illegal UAS use around prisons and sensitive sites", link https://www.gov.uk/government/news/185-million-competition-launched-to-counter-illegal-uas-use-around-prisons-and-sensitive-sites


Frost & Sullivan website, report "Dedrone Final Report", link https://www.frost.com/wp-content/uploads/2025/08/Dedrone-Final-Report.pdf


Dedrone website, page "Critical Infrastructure", link https://www.dedrone.com/industry/critical-infrastructure


C-UAS Hub website, article "Telecom Giant Orange Enters Counter-Drone Market with ‘As-a-Service’ Model", link https://cuashub.com/en/content/telecom-giant-orange-enters-counter-drone-market-with-as-a-service-model/


Connect with me on:

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.


Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/


Graphics by Yulia Kolodyazhnaya

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