#50 From Words to Wisdom: Teaching Communication with Real-time Feedback and Frameworks with Dr. Rene Claxton and Dr. Robert Arnold

In this episode, Dr. Claxton and Dr. Arnold from “Vital Talk” and share their expertise around providing feedback on communication, best practices for preparing learners for difficult conversations, how to best support trainees as the conversation is unfolding, and strategies for debriefing. We discuss frameworks for sharing communication feedback in a positive, improvement-focused light. This episode will help you understand how to improve learners’ communication skills as well as your own. Claim CME for this episode at curbsiders.vcuhealth.org! Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube thecurbsidersteach@gmail.com Show Segments Intro, disclaimer, guest bio Guest one-liner/ Favorite failure Case from Kashlack Memorial 12:00 Challenges of feedback conversations on communication 15:05 Framing feedback 20:33 Debriefing the communication encounter 25:30 Educator’s role during the encounter 34:55 Preparing the learner / pre-briefing the communication encounter 39:14 Communication frameworks to teach learners Strategies to teach/give feedback on communication in time-limited settings 47:13 AI in communication teaching Take home points Plugs (Vital Talk, Teach Like a Champion) Outro Credits Producer: Molly Heublein MD Hosts: Era Kryzhanovskaya MD, Molly Heublein MD Script, show notes: Karishma Patel MD Technical Support: Podpaste Peer Reviewer: Jessica Erickson, MD Guests: Dr. Rene Claxton and Dr. Robert Arnold Theme Music: MorsyMusic