It’s Personal: How AI is Transforming NHS Diagnostics

In the latest episode of It's Personal, created in partnership with KPMG, Jess Bowie and Jo Thomson continue their exploration of what makes great public services in the digital era. One in three chest X-rays in the NHS is now reviewed with the support of AI – but what does that actually mean for patients? In this episode, we speak to Rob Dale, Head of AI Diagnostics and Implementation Lead for Digital Histopathology at NHS England, who leads the a £21m fund that has deployed AI tools across 64 NHS trusts. Rob explains how the programme moved from concept to scale without falling into the trap of 'pilotitis', and why getting the balance right between central coordination and local autonomy has been critical to its success. Hosted by Jess Bowie, editor-in-chief of Civil Service World, and Jo Thomson, partner – customer transformation at KPMG. Recorded and produced by Podot.