Jan Marchant from Isabel Hospice: Can Everyone Win in the Future of Retail

In this episode, Charlotte and Mimi sit down with retail powerhouse and Drapers Lifetime Achievement Award winner Jan Marchant. From her early days at Topshop to transforming Tesco’s F&F into a market-leading brand, Jan shares lessons in leadership, innovation and compassion. Together, they explore the future of circularity, the evolving role of charity retail, and the big question at the heart of the conversation: can everyone win? Packed with insight, inspiration and practical takeaways, this is a must-listen for anyone passionate about retail, reuse and the changing world of fashion.