S5 Ep9: Kindness is a superpower

Dawn Stott, a consultant specialising in kindness, resilience, and ethical leadership, discusses the importance of fostering a kind and supportive work culture. She emphasises the importance of integrating kindness into organisational culture, particularly in recruitment, and using culture questionnaires to tailor training. She is a huge advocate for self-care, mentorship, and psychological safety to foster a supportive work environment. Dawn also talks about her five pillars of kindness which are GREAT - generosity, respect, empathy, action, and trust which are crucial for building resilient, empathetic teams. Resources: Culture toolkit RM webinar: Leading Induction for a positive workplace culture Registered manager membership, mentoring offer