S5 E4: Outstanding does not mean perfect

Cheryll Champion, an ex CQC inspector working as a quality and compliance lead joins the podcast to talk about what she learnt as when her organisation was inspected under the single assessment framework, how she ensured that it was clear how the evidence linked to quality statement and the importance of knowing the regulations. Cheryll also speaks passionately about creating a culture that enable the people they support and colleagues to be themselves. Resources Local networks for managers Creating a positive workplace culture seminar Care workforce pathway for adult social care: overview - GOV.UK Home - The Care Workers Charity