TED Business

How to build (and rebuild) trust | Frances Frei

Nov 9, 2020 · 26 min · 38.3 MB
0:00-26:36

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Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus host Modupe Akinola explains how to apply those principles of trust with Black colleagues and others in the minority.



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