TED Business

Encore: How to Build (And Rebuild) Trust | Frances Frei

Aug 2, 2021 · 26 min · 25.7 MB
0:00-26:49

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Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus, Modupe explains how to apply those principles of trust with Black colleagues and others in the minority.



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