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Artwork for Talk Tech with Data Dave
Talk Tech with Data Dave · July 21 · 13 min

Generative AI in Customer Service: Real Uses

AI agents aren't just chatbots. Preston Gregg explains how generative AI augments call center teams instead of replacing them.

0:00-13:32

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AI agents aren't just chatbots. Preston Gregg explains how generative AI augments call center teams instead of replacing them.