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Talk Risky with Kellie · August 11 · 1 hr 11 min

Episode 9, Keep Calm & Pretend We Read the Manual

In Episode 9, "Keep Calm and Pretend We Read the Manual," Kellie sits down with Greg Campbell (VP of Maintenance Operations) and Kevin Nagel (Director of Maintenance) to talk emergency preparedness across Buckingham's properties. The core message: the Property Emergency Procedure & Preparedness Plan exists to give teams a standardized way to prepare for, respond to, and recover from emergencies — because a resilient business has to be ready for threats from both the business world and Mother Nature. The plan arms team members with a framework to assess potential disasters and protect residents, staff, and property through a coordinated response. And the through-line for the whole episode: team members are Buckingham's most valuable asset, so their safety — and residents' — always comes first, above all other considerations.

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In Episode 9, "Keep Calm and Pretend We Read the Manual," Kellie sits down with Greg Campbell (VP of Maintenance Operations) and Kevin Nagel (Director of Maintenance) to talk emergency preparedness across Buckingham's properties. The core message: the Property Emergency Procedure & Preparedness Plan exists to give teams a standardized way to prepare for, respond to, and recover from emergencies — because a resilient business has to be ready for threats from both the business world and Mother Nature. The plan arms team members with a framework to assess potential disasters and protect residents, staff, and property through a coordinated response. And the through-line for the whole episode: team members are Buckingham's most valuable asset, so their safety — and residents' — always comes first, above all other considerations.

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