
If You Don't Understand Luxury, You Don't Understand Business
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What does it actually take to win luxury clients?
Chris Howell, CEO of SPX Gym Design, has designed gyms for some of the wealthiest hotels in the world. In this episode, he breaks down the art of world building, what luxury clients are really craving in hospitality, and why a great gym can be the reason someone books a hotel and keeps coming back.
The hospitality business is moving toward tailored experiences. You're not serving every guest, you're serving the right one.
If you're building in the luxury space, this one is for you.
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