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Superklog AI · May 5 · 40 min

AI in Microsoft Dynamics 365 ERP

In this episode of the Superklog AI Podcast, host Søren sits down with Andrea Pinto – D365 Finance & Operations / Supply Chain consultant, content creator, and founder of the D365 Insider YouTube channel and veteran ERP consultant Niels Erik Petersen, to explore what AI actually looks like inside Microsoft Dynamics 365 today. They go beyond the hype and get practical: How do you build a real business case for AI in your ERP? What are agents and MCP servers, and why should you care? Where are the low-hanging fruits and where does AI NOT belong? Whether you're a CEO wondering where to start, a consultant navigating Microsoft's shifting certification landscape, or simply curious about what's really changing in the ERP world, this conversation is for you. Chapters 0:00 Introduction & Magic AI Moment 0:50 AI in ERP – Setting the Scene 4:38 Meet Andrea Pinto – Background & D365 Insider 7:44 Building a Business Case for AI in ERP 8:13 How to Identify AI Opportunities in Your Organization 13:05 Productivity Gains & Data Migration with AI 16:51 Common Mistakes in ERP Implementations 18:37 Concrete Business Cases: D365 Sales & Supplier Agents 20:41 Understanding AI Costs & ROI 25:00 Democratizing Development with AI 32:46 The Future Role of ERP Vendors 38:52 Call to Action – Just Try It

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In this episode of the Superklog AI Podcast, host Søren sits down with

Andrea Pinto – D365 Finance & Operations / Supply Chain consultant, content creator, and founder of the D365 Insider YouTube channel and veteran ERP consultant Niels Erik Petersen, to explore what AI actually looks like inside Microsoft Dynamics 365 today.

  • They go beyond the hype and get practical: How do you build a real business case for AI in your ERP?
  • What are agents and MCP servers, and why should you care?
  • Where are the low-hanging fruits and where does AI NOT belong?

Whether you're a CEO wondering where to start, a consultant navigating Microsoft's shifting certification landscape, or simply curious about what's really changing in the ERP world, this conversation is for you.

Chapters
0:00 Introduction & Magic AI Moment
0:50 AI in ERP – Setting the Scene
4:38 Meet Andrea Pinto – Background & D365 Insider
7:44 Building a Business Case for AI in ERP
8:13 How to Identify AI Opportunities in Your Organization
13:05 Productivity Gains & Data Migration with AI
16:51 Common Mistakes in ERP Implementations
18:37 Concrete Business Cases: D365 Sales & Supplier Agents
20:41 Understanding AI Costs & ROI
25:00 Democratizing Development with AI
32:46 The Future Role of ERP Vendors
38:52 Call to Action – Just Try It

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