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Stop Requested

ETA

Stop Requested is a podcast hosted by Christian Londono and Levi McCollum, where they explore all things transit—from public transportation trends and innovations to the daily experiences of riders and transit professionals. Join them for insightful discussions, industry interviews, and a behind-the-scenes look at the challenges and successes shaping the future of mobility. Whether you're a transit enthusiast, professional, or curious commuter, Stop Requested is your stop for all things transit!

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  • 24 episodes
  • weekly
  • Avg 50 min
  • English

Episodes 24

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  • April 20 · 46 min

    Leading with Compassion at ABQ RIDE with Bobby Sisneros

    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Bobby Sisneros, Deputy Director at ABQ RIDE, in the second of a four part series on transit in Albuquerque. Bobby oversees planning, IT, marketing, safety and security, and communications, bringing a cross departmental perspective to how transit systems operate day to day. The conversation explores how ABQ RIDE is rethinking safety, from applying the broken window theory to improve system conditions to building a transit safety officer program centered on compassion and de escalation. Bobby also shares how his experience across city departments shaped a more holistic approach to transit, focused not just on moving people, but supporting the broader community. The episode also covers operator retention, leadership visibility, and the importance of listening to both riders and frontline staff to improve service in a changing post COVID environment.

  • April 13 · 1 hr 1 min

    Redesigning ABQ RIDE's Network from the Ground Up with Andrew De Garmo

    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Andrew De Garmo, Principal Planner at ABQ RIDE, as part of a four-part series on transit in Albuquerque. With over 20 years at one agency, Andrew shares how his role spans service planning, scheduling, and capital projects, and how those pieces come together to shape transit service on the street. The conversation explores Albuquerque Rapid Transit (ART), including how the corridor was planned, the challenges of taking lanes from cars, and what it takes to operate and refine a full BRT system over time. Andrew also discusses the realities of implementation, from driver training to maintaining reliable service on a high frequency corridor. The episode also covers ABQ RIDE Forward, the agency’s system redesign focused on shifting from peak commuter service to more consistent, all day, seven day a week service. Andrew explains how COVID created a rare opportunity to rethink the network, breaking from long standing service patterns and allowing the agency to redesign service around current rider needs.

  • April 6 · 40 min

    Paul Comfort on Leadership, Communication, and Finding Your X Factor

    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Paul Comfort, Chief Customer Officer at Modaxo, former CEO of MTA Maryland, and host of Transit Unplugged. With nearly four decades in public transit and government, Paul shares how his career evolved from a local transportation coordinator role into leading one of the largest transit agencies in the country. The conversation explores how communication became his edge as a leader, how strong teams are built inside complex organizations, and why leadership ultimately determines whether agencies succeed or stall. Paul also discusses his perspective on developing talent, aligning strengths with roles, and creating environments where people can perform at their best. We also get into his new book, Find Your X Factor: Follow Your Personal Treasure Map to Purpose, and how leaders can identify where their interests and abilities intersect to drive meaningful impact. Pre-order here: https://www.barnesandnoble.com/w/find-your-x-factor-paul-comfort/1148750775

  • March 31 · 1 hr 2 min

    Why Good Transit Planning Starts with Observation at SacRT with James Drake

    In this episode of Stop Requested, Levi McCollum and Christian Londono talk with James Drake, Senior Manager of Service Planning at Sacramento Regional Transit (SacRT). With over 20 years at one agency, James shares how transit service actually comes together, from data and analysis to the service riders experience every day. The conversation explores how planners think about networks instead of individual routes, how service changes are developed and implemented, and why balancing ridership and coverage isn’t as simple as it seems. James also discusses the role of data, the importance of observation and operator input, and how microtransit fits into a broader transit system.

Showing 21–24 of 24 episodes