Transit Is More Than KPIs with Nicholas Sofoul

In this episode of Stop Requested, Levi McCollum and Christian Londono talk with Nicholas Sofoul, Executive Director of the North Central Regional Transit District (Blue Bus), about the challenges of providing public transportation across 10,000 square miles of northern New Mexico, where transit often provides the only connection to healthcare, employment, groceries, and other essential services. The conversation explores workforce development, rural rapid transit, zero-emission vehicles, limited cellular connectivity, and coordinating service across tribal communities. Nick also discusses why conventional ridership and efficiency metrics don't always reflect the value of rural transit, and how Blue Bus is working to strengthen its operations while expanding access to the communities it serves.