Lean Management: Why Problem Analysis Beats Quick Fixes - Nirmala Saneechur

How spending more time on a problem means solving it fewer times Why do we rush to fix problems before we actually understand them? With Nirmala Saneechur I talk about Lean management, what it means to deliver quality at the right time rather than just on time, and why spending a full day understanding a problem is not wasted time. We get into what waste really means in a software project, including the story of 15 features a client never used, and how working in silos creates the kind of back-and-forth that slows everything down. "Waste is anything that does not bring value to the customer." - Nirmala Saneechur Nirmala Saneechur is an experienced Test Manager based in Mauritius, with a strong background in software quality assurance and delivery. She specializes in defining testing strategies, leading high-performing teams, and ensuring quality across complex IT projects. Nirmala is the Secretary of the Mauritian Software Testing Qualifications Board (MSTQB), where she actively contributes to advancing the testing profession. She is also an engaged community member, playing a key role in organizing TestCon. A recognized local and international speaker, Nirmala has presented at DevCon, TestCon, and the A4Q Testing Summit, delivering sessions in both English and French. She holds a Green Belt in Lean Management, reflecting her commitment to efficiency and continuous improvement. Known for her collaborative leadership style and passion for quality, Nirmala is dedicated to strengthening testing practices and supporting the growth of the software testing community. Highlights: Rushing to a solution before understanding a problem means the same problem returns: time spent on root cause analysis eliminates recurrence, which spending time on a quick fix never does. Waste in software projects is anything that delivers no value to the customer, including features built on time but never used by the people they were built for. Lean is not a methodology layered onto agile, it is a mentality that runs underneath any working method, applicable to processes, tools, and daily habits alike. Management buy-in is a prerequisite for sustained lean adoption: without it, the time required to understand problems gets cut before the mindset has a chance to take hold. More Links with Insights: Facebook 📌 Testing is a people business, humanity as a superpower. That is my talk on October 7 at HUSTEF 2026 in Budapest: See programme and tickets