Scaling affinity warranty programs across borders

As affinity warranty programs continue to expand as tools for strengthening customer relationships, supporting retention, and creating new revenue opportunities, organizations are finding that scaling them across borders brings a new layer of operational and regulatory complexity. In this episode of Risk in Context, Marsh's Roberto Pinto, Troy Lewis, and Patricia Alcoba, and Victor Andrade of Henry Schein discuss the value of warranty programs, the challenges of expanding them across markets, and why a phased approach can help support successful growth. You can access a transcript of the episode here. For more insights and insurance and risk management solutions, follow Marsh Risk on LinkedIn and X and visit marsh.com.