Could You Spot a Problem Before Your Customer Does?

The delivery is late. Your customer finds out only after calling. Gary explores how earlier signals, connected information and prepared updates could help a team act before the chasing starts. Your purposeful challenge: List the three updates customers chase most often. What signal could prompt your team to act earlier? Explore the MAP Agentic Ecosystem: https://map-platform.com More Purposeful episodes: https://www.lylop.com/podcasts Follow in your favourite podcast app: https://lylopminis.captivate.fm/listen Production note: AI-assisted script and narration using Gary Robertson’s authorised cloned voice. Scenarios are illustrative.