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This week on my podcast, I read Expectations management, and Disneyland at a stroll, parts five and six of my ongoing Medium series on “amusement parks, crowd control, and load-balancing,” on what we can learn about aggregate demand management and scarcity from the history of queues at Disney theme parks.
Part I: Are We Having Fun Yet?
Part II: Boredom and its discontents
Part III: Now you’ve got two problems
Part IV: Managing aggregate demand
(Image: Evan Wohrman, CC BY-SA)
Expectations management
doctorow.medium.comDisneyland at a stroll
doctorow.medium.comAre We Having Fun Yet?
gen.medium.comBoredom and its discontents
doctorow.medium.comNow you’ve got two problems
doctorow.medium.comManaging aggregate demand
doctorow.medium.comEvan Wohrman
flickr.comCC BY-SA
creativecommons.orgMP3
archive.org