Communication Breakdown

In this episode, a tale of two cities. It turns out there’s a literal playbook for communications during an epidemic. Seattle followed it. New York didn’t. And, how incomplete information from leaders has created room for conspiracies to flourish — and what we can do about them. 

1. Phil McCausland [@PhilMcCausland], NBC News reporter, on how, absent federal data and directives about coronavirus, civilians in the American heartland are being left largely in the dark about the severity of their circumstances. Listen.

2. Charles Duhigg [@cduhigg], host of How To! With Charles Duhigg, on how Seattle and NYC's communications strategies following their Covid-19 outbreaks differed so widely — and what we can learn from the results. Listen.

3. Daily Beast reporter Kelly Weill [@KELLYWEILL] on how Covid-19 disinformation may be leading some Americans to other dangerous conspiracy theories like QAnon. And, Atlantic staff writer Joe Pinsker [@jpinsk] on how to cautiously confront friends and family who may be in the early stages of a conspiracy theory kick. Listen.

Music from this week's show:
Zoe Keating - The Last Bird
Four Tet - Two thousand and Seventeen
John Renbourne - Passing Time
The Bad Plus - Time After Time

On the Media is supported by listeners like you. Support OTM by donating today (https://pledge.wnyc.org/support/otm). Follow our show on Instagram, Bluesky, TikTok and Facebook @onthemedia, and share your thoughts with us by emailing onthemedia@wnyc.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.