Professional Incivility in Healthcare

Let's revisit a topic we originally covered in early 2020. This episode explores the quieter forms of workplace incivility in healthcare — gossip, exclusion, defensiveness, passive aggression, and the “strong personality” culture many nurses know all too well. We talk about how these behaviors affect communication, teamwork, and psychological safety in clinic settings, why healthcare often normalizes them, and how nurses can protect themselves professionally without losing themselves emotionally in the process.