Bonus Episode: Zero Tolerance

In this special bonus episode of MSP Chat, sponsored by Datto, Erick and Rich talk about why there’s still plenty of growth potential in backup and security for MSPs and why their clients need help in both areas now more than ever, as well as why speed is the ultimate competitive advantage for MSPs and how to cultivate it. Then they’re joined by Kaseya’s Adam Marget for a look at why cyber resilience solutions should be part of every MSP's service offerings and why every end user needs cyber resilience. And finally, one last thing: When those cute items you see on a store shelf turn out to be lifelike because they’re alive. Discussed in this episode: 2026 Kaseya Cybersecurity Outlook Report Backup and recovery solutionsRethinking cyber resilience for modern IT Owl found napping on antique store shelf in New York Real-life possum found hiding in soft-toy display at Tasmanian airport