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Artwork for MeliaCRED: Conversations with Elvis
MeliaCRED: Conversations with Elvis · Dec 29, 2022 · 53 min

Joseph Semafara: SolveIT Africa and Kigali's ecosystem of digital services exports

Rwanda's progress over the past three decades has turned this small country into one of Africa's newly emerging technology hubs. Global Business Services (GBS) companies have recently set up delivery locations in Rwanda’s capital, Kigali, and Joseph Semafara is a leading figure in providing these investors with a "soft landing." His company, SOLVEIT AFRICA, trains young graduates to become GBS agents. Together with other training providers in the Kigali ecosystem, Joseph works closely with the firms that are already in Rwanda, and with firms that are currently on the cusp of making Kigali their next delivery location. In our conversation, Joseph and I discuss how Kigali‘s ecosystem of digital services exports has changed over the past 2-3 years, and what this seems to have unleashed for Rwanda.

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Rwanda's progress over the past three decades has turned this small country into one of Africa's newly emerging technology hubs. Global Business Services (GBS) companies have recently set up delivery locations in Rwanda’s capital, Kigali, and Joseph Semafara is a leading figure in providing these investors with a "soft landing." His company, SOLVEIT AFRICA, trains young graduates to become GBS agents. Together with other training providers in the Kigali ecosystem, Joseph works closely with the firms that are already in Rwanda, and with firms that are currently on the cusp of making Kigali their next delivery location.
In our conversation, Joseph and I discuss how Kigali‘s ecosystem of digital services exports has changed over the past 2-3 years, and what this seems to have unleashed for Rwanda.

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