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Making BIG Shifts · September 8 · 44 min

Why More AI & Data Won’t Automatically Grow

More AI. More data. More technology. But does any of that automatically create more revenue? Not even close. I sat down with James Roth, CRO of ZoomInfo, for a wide-ranging conversation about what the next era of sales and marketing actually looks like. James shares his unconventional path from college football and professional music to door-to-door sales and eventually the CRO seat at ZoomInfo. We talk about why leaders need enough competence to challenge the experts around them, why listening directly to customers matters more as you move up the organization, and why being willing to admit what you don't know can actually become a competitive advantage. We also get deep into AI. James explains how businesses are thinking about build versus buy, why AI is only as useful as the context and data underneath it, how small businesses are adopting these tools, and where ZoomInfo is headed next as it brings more of its go-to-market capabilities together. A really interesting conversation about AI, leadership, sales, marketing, and what still matters when everything around us seems to be changing.

0:00-44:04

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show notes

More AI. More data. More technology.

But does any of that automatically create more revenue?

Not even close.

I sat down with James Roth, CRO of ZoomInfo, for a wide-ranging conversation about what the next era of sales and marketing actually looks like.

James shares his unconventional path from college football and professional music to door-to-door sales and eventually the CRO seat at ZoomInfo. We talk about why leaders need enough competence to challenge the experts around them, why listening directly to customers matters more as you move up the organization, and why being willing to admit what you don't know can actually become a competitive advantage.

We also get deep into AI.

James explains how businesses are thinking about build versus buy, why AI is only as useful as the context and data underneath it, how small businesses are adopting these tools, and where ZoomInfo is headed next as it brings more of its go-to-market capabilities together.

A really interesting conversation about AI, leadership, sales, marketing, and what still matters when everything around us seems to be changing.